Privacy & Data Protection

Ipsos commitment to Privacy and Data Protection

The General Data Protection Regulation issued by the European Union (“GDPR”) and effective 25 May, 2018, is a further evolutionary step in the protection of the privacy rights of individuals (for example, tighter restrictions around consent, the right to be forgotten, the type and amount of personal data that can be utilised, data access and security, etc.) beyond those protections that have already been in place for some time in the European Union and in many other countries around the world.

Download the full Ipsos commitment to Privacy & Data Protection


Ipsos Global Data Protection & Privacy Policy

As part of its social responsibility, Ipsos is committed to international compliance with data protection laws, regulation and rules. This data protection policy (“Policy” or “Data Protection Policy”) applies worldwide to the Ipsos Group and is based on globally accepted basic principles on data protection. This Policy adopts the fundamental principles of the EU’s General Data Protection Regulation (“GDPR”) as the minimum standard to which Ipsos Group, its employees and suppliers will have to adhere.

Download the full Ipsos Global Privacy & Data Protection Policy


Ipsos MORI marketing and communications and your personal data

This Privacy Notice explains who we are, the personal data we collect if you sign up to receive marketing and communications from us, how we use it, how we protect it, and what your legal rights are.

Download the Ipsos MORI UK Marketing and Communications privacy policy


We are here to help if you have concerns

If you have any concerns or a complaint, we would appreciate if you give us an opportunity to resolve any issue first, by contacting us as set out below. If you have a job number or study name please do include this to help speed up our investigations.

You can send us an email to us at compliance@ipsos.com and don’t forget to reference the job number and/or study name, where appropriate

Or write to us at:

Ref: Job Number or Study Name, where appropriate
Compliance Department
Ipsos MORI UK Limited
3 Thomas More Square
London E1W 1YW
United Kingdom

Or phone us on: 020 7347 3000

If your concern is related to data protection, you are entitled to contact our regulatory body, the UK Information Commissioner at: https://ico.org.uk/global/contact-us/ or by sending an email to: casework@ico.org.uk however, we would like to have the opportunity to resolve your issue first.

As a Market Research Society (MRS) Company Partner, you can also contact the MRS if you have market research concerns at info@mrs.org.uk however, again we would like to have the opportunity to resolve your issue first.