Consumer Behavior


Halloween Spending Outlook

Eight In Ten Canadians Plan To Spend Money On Halloween This Year, And They Expect To Spend An Average Of $57 Each
Most Canadians Plan To Buy Treats, Many Will Buy Pumpkins, Decorations And/Or Costumes

Canadians And Identity Theft: Concern On The Rise

45% Aware Of Chip Card With Enhanced Security Features

Self Checkout Has Appeal To Canadians

One-Quarter (27%) Of Canadians More Likely To Shop At Store That Offers Self-Checkout Option - 18% Of Canadians Say The Option To "Check Yourself Out" Has Great Impact On Where They Choose To Shop

Majorities Think Self-Checkout Provides Benefits Such As "Having A Choice On How To Check Out", "Shorter Lines", "Faster Checkout" And "Privacy"

If Self-Checkout Allows Retailers To Move Staff Most Canadians Would Like To See Store Staff Re-Allocated To Improved Customer Service And Cleanliness

Retail Services Industry Relies On Usernames And Passwords Despite Security Threats

Canadian Merchants Slow To Adopt More Sophisticated Online Security
Measures, Ipsos-Reid Study Shows