Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
Light on in window of condo building
Housing Survey

Likely Home Sellers in Ontario Anticipate 15% Higher Sales Price Amidst Stable Selling Intentions (18%, -1)

Citing Favourable Market and Timing as Main Motivations to List, More Sellers Not Willing to Go Below Asking Price (27%, +10)
Retired couple at sunset
Financial Security Survey

Government Disservice: Most (79%) Older Canadians Think Government-Run Savings Plans, Such As RRSP, CPP & OAS, Don’t Adequately Prepare Them for Retirement

Nearly Half (45%) Believe Accessing the Equity in Their Homes Should Be a Part of Retirement Planning
Global consumer confidence up for the eighth month in a row
Economy Survey

Global consumer confidence up for the eighth month in a row

Expectations Index back to its pre-pandemic level
Calculator
Financial Security Survey

Sluggish Financial Confidence in Canada Compared to US Mirrors Comparatively Slow Vaccine Rollout

Canadians Taking the Opportunity to Establish Good Financial Habits, but Many Admit to Stumbling
Man looking at charts on a tablet
Budget Survey

Budget Doesn’t Budge National Party Standings: Liberals (38%) Maintain Double-Digit Lead over Conservatives

Freeland’s First Budget Garners Mixed Reviews as One in Five (19%) Give it Thumbs Up, One in Five Thumbs Down (19%), Rest “Shrug their Shoulders” (62%)
Piggy bank wearing a face mask
Financial Security Survey

Over Half (53%) of Canadian Households $200 or Less Away from Insolvency, Yet Still Optimistic about Financial Future

Over Four in Ten (44%) Afraid They Will Be in Financial Trouble If Interest Rates Go Up Much More
Sunset
Environment Survey

Canadians Support Natural Resource Development

Canadians see the sector as important to the economy and as an opportunity to help Canada’s post COVID-19 economic recovery
Tracking of stock market value
Financial Security Survey

Advice Helping Canadians Navigate Financial Uncertainty During the Pandemic

Canadians are Reassessing their Financial Priorities as a Result of COVID-19
Virtual graduation
Quality of Life Survey

With Mental Health and Optimism Shaken by Pandemic, Young Canadians Less Confident in Job Prospects for Future

Significantly Fewer Believe They Can Get Job on Desired Career Path (-16); Have Knowledge and Skills to Find a Suitable Job (-16)
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