Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
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Financial Security Survey

After Nearly a Year of COVID-19, More Canadians Say They’re Making Real Financial Progress (38%) than Not (11%)

K-Shaped Recovery Uncovers Differing Experiences in Canada
Oil pump in sunset
Public Opinion Survey

In Wake of KXL Decision, Canadians Most Likely to Support Building More Infrastructure at Home

Very Few Want Canada to Continue to Press on Keystone Pipeline, While Close to Four in Ten Want to Move on to Other Priorities
Person wrapping package for delivery
Consumer Behavior Survey

Despite Restrictions on Gatherings, Canadians Channeled their Holiday Cheer Through Rising Spending

Average Holiday Spend in 2020 Rises to $735, Up From $709 in 2019, as One in Four Admit to Overspending
Calendar showing January 2021
COVID-19 Survey

Dwindling Hopes for Canada Getting COVID-19 Under Control by the Summer: Less than Half (47%) are Optimistic, Down 11 Points

Majority of Canadians (67%) Still Think Virus Can Be Controlled by End of 2021
Dollar signs glowing in dark
Financial Security Survey

MNP Consumer Debt Index Reaches Record Low Amid Overspending, Pandemic Woes

Two in Ten Canadians on the Financial Naughty List this Holiday Season, Many More Risk Sliding into Low-Interest Debt Trap
Retired couple sitting in camping chairs at sunset
Financial Security Survey

One in Three Canadians (35%) Say Pandemic Has Impacted Their Savings and Retirement Plans

Majority (59%) Worried about Effect of COVID-19 on Savings; One in Three (35%) Admit to Needing Financial Advice Now More than Ever
Global predictions for 2021 | Ipsos
Public Opinion Survey

Global predictions for 2021

After a 2020 that is rated as the worst year for some time, people around the world are looking forward to 2021 for their country, their families and themselves.
Germany Retains Top “Nation Brand” Ranking, the UK and Canada Round Out the Top Three
Economy Survey

Germany Retains Top “Nation Brand” Ranking, the UK and Canada Round Out the Top Three

U.K. moves to second place, its best performance ever recorded, with reputational gains on the Governance, Culture, People, and Tourism Indices. Canada ranks in third place for a second consecutive year.
Front door view of two homes
Financial Security Survey

Canadians Spending More Time at Home During Pandemic, but Many Say Living Space Isn’t Equipped to Handle the Extra Activity

Three in Ten Canadians in a Relationship (28%) Say Pandemic Has Made Them Move in Together Earlier than Expected
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