Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
Canadians Showcasing Their Resilience and Adaptability in the Face of Rising Costs
Society Survey

Canadians Showcasing Their Resilience and Adaptability in the Face of Rising Costs

Majority (52%) Expect Economic Storm to Pass and Remain Optimistic About Financial Future
Eight in Ten Canadians Worried about Household Food Waste
Society Survey

Eight in Ten Canadians Worried about Household Food Waste

Two in Three Say it’s Important to use Reusable or Environmentally-Friendly Products in their Kitchen
Two out of three Canadians (63%) believe that the level of federal government spending is too high.
Public Opinion Survey

Two out of three Canadians (63%) believe that the level of federal government spending is too high

Seven in ten Canadians (70%) are dissatisfied with the level of accountability and transparency in federal government spending
In the Face of Biting Inflation, Canadians Are Embracing the Savings Mentality
Society Survey

In the Face of Biting Inflation, Canadians Are Embracing the Savings Mentality

More Affordable Adventures Likely to Define Summer 2024.
June 2024: Consumer confidence down in Middle East
Consumers Survey

June 2024: Consumer confidence down in Middle East

In contrast, sentiment is mixed in Europe amid backdrop of approaching EU elections.
Most (72%) of Canada’s Aspiring Homeowners Anticipate Delaying New Home Purchase Until Mortgage Rates Drop
Economy Survey

Waiting it Out: Most (72%) of Canada’s Aspiring Homeowners Anticipate Delaying New Home Purchase Until Mortgage Rates Drop

Majority (56%) of Non-Homeowners Think Home Ownership Dream is Unattainable
Eight in Ten (83%) Canadians Say Their Weekly Grocery Bill Has Increased in the Last Six Months
Public Opinion Survey

Eight in Ten (83%) Canadians Say Their Weekly Grocery Bill Has Increased in the Last Six Months

Lower-income households see larger increases in their weekly grocery bills than higher-income households.
of Women feel like they are making real financial progress – a figure which trails men (37%) by a statistically significant margin
Gender Survey

Gender Gap Galore: Women Trail Men on Financial Progress, More Likely to Feel Increasingly Concerned About Inflation, the Cost of Living, and Their Overall Financial Situation

Women Also More Likely to Admit that Uncertainty About their Financial Future is Holding Back Financial Progress, Suggesting the Gap Might Persist
Four in ten (38%) of Canadians who are in a relationship say money is a major cause of stress in their relationship
Financial Security Survey

As Valentine’s Day Approaches, Four in Ten (38%) Say Money is a Major Cause of Stress in their Relationship

While Most (94%) Say its Important for their Partner to Be on the Same Page, One in Three (33%) Say They’re “Going it Alone” on the Household Finances
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