Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
Conservatives and Liberals Tied on Who's Best on #1 Issue: Affordability; Liberals Dominate on #2 Issue: Relationship with the US
Society Survey

Conservatives and Liberals Tied on Who's Best on #1 Issue: Affordability; Liberals Dominate on #2 Issue: Relationship with the US

Affordability a Key Battleground, While Liberals Hold Strong Advantage on US Relations
77% of Canadians want an immediate election to give the next government a strong mandate to deal with Trump’s threats.
Public Opinion Survey

Three-Quarters (77%) of Canadians Want an Immediate Election to Give Next Government Strong Mandate to Deal With Trump’s Threats

Most Canadians See Increased Tariffs Personally Impacting Them
39% of Canadians (+10) will spend less on holiday gifts this year; 58% of them say it’s because of rising everyday costs
Holidays Survey

39% of Canadians (+10) will spend less on holiday gifts this year; 58% of them say it’s because of rising everyday costs

40% of Canadians plan to spend the same on holiday gifts as last year, while only 11% will spend more.
Budget Constraints Keep Canadians Homebound This Holiday Season
Society Survey

Budget Constraints Keep Canadians Homebound This Holiday Season

Financial Strains Affect Holiday Travel Plans
2024 IG Financial Confidence Index: Canadians Settling into Stability But Remain Concerned About the Future
Economy Survey

2024 IG Financial Confidence Index: Canadians Settling into Stability But Remain Concerned About the Future

Economic stability emerges, but future anxieties linger.
October 2024: Consumer confidence up in Asia and Latin America
Consumers Survey

October 2024: Consumer confidence up in Asia and Latin America

Sentiment declines in Europe; the overall Ipsos Global Consumer Confidence Index remains flat
Purpose over profit: the search for meaningful work driving small business aspirations
Society Survey

Purpose over profit: the search for meaningful work driving small business aspirations

The majority (93%) of Canadian business owners and aspiring entrepreneurs cite meaningful work as the main incentive to run their own business, while over eight in ten (87%) are motivated by the prospect of making more money.
September 2024: Consumer confidence largely up Latin American countries
Consumers Survey

September 2024: Consumer confidence largely up Latin American countries

Ipsos’ Global Consumer Confidence Index (based on all 29 countries surveyed) currently reads at 49.1, up an insignificant 0.4 point since August.
Mind the Benefits Gap: Survey Reveals Significant Coverage, Knowledge, and Engagement Gaps in Canadian Employer Benefits and Wellbeing Programs
Economy Survey

Mind the Benefits Gap: Survey Reveals Significant Coverage, Knowledge, and Engagement Gaps in Canadian Employer Benefits and Wellbeing Programs

Amid Declining Job Satisfaction and Wellbeing, Many Working Canadians Lack Awareness of the Key Supports and Programs that are Available to Them
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