Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
Rising consumer confidence in new, larger, February 2023 global sentiment tracker
Consumers Survey

Rising consumer confidence in new, larger, February 2023 global sentiment tracker

Global Consumer Confidence Index enhancements include broader coverage and more immediacy.
What worries the world – February 2023
Inflation Survey

What worries the world – February 2023

Inflation remains the top global concern for the 11th month in a row with 15 countries choosing it as their number one worry.
Inflation Taking Disproportionate Toll on Canadians Aged 18-34, Impacting Confidence in their Financial Future
Inflation Survey

Inflation Taking Disproportionate Toll on Canadians Aged 18-34, Impacting Confidence in their Financial Future

Half (52%) of Young Adults say they Weren’t Prepared for Impact of Inflation making them Less Prepared than Older Generations
Inflation was the Grinch who stole Christmas This Year, as (71%) Say They Felt the Impact of Inflation When Holiday Shopping
Inflation Survey

Inflation was the Grinch who stole Christmas This Year, as (71%) Say They Felt the Impact of Inflation When Holiday Shopping

Four in Ten (38%) Overspent by an average of $580; Parents Overspent by Even More
Data Dive: Optimism takes a hit amid ‘permacrisis’
Society Survey

Data Dive: Optimism takes a hit amid ‘permacrisis’

In five infographics, we look at the impact inflation, a pandemic and war are having on the psyche of people around the globe.
What Worries the World – January 2023
Inflation Survey

What Worries the World – January 2023

Inflation remains a top concern for the tenth month in a row, however, remains steady and unchanged from last month.
Growing Proportion (22%, +3) of Canadians are “Completely Out of Money,” Saying there is No Way They Can Pay More for Household Necessities
Inflation Survey

Growing Proportion (22%, +3) of Canadians are “Completely Out of Money,” Saying there is No Way They Can Pay More for Household Necessities

Half (52%) of Canadians are Concerned they Might Not Have Enough Money to Feed their Family, Rising to 64% Among Parents; Women More Concerned Across the Board than Men
One year in, global public opinion about the war in Ukraine has remained remarkably stable
War/Terrorism Survey

One year in, global public opinion about the war in Ukraine has remained remarkably stable

Despite some softening, support for Ukraine is still strong across western countries.
Data Dive: trust in dangerous times
Economy Survey

Data Dive: trust in dangerous times

In three infographics, we look at what Ipsos’ global polling reveals about how people feel about public and private institutions, as well as each other, as world leaders gather in Davos.
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