Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
Global consumer confidence on the upswing as new year begins
Economy Survey

Global consumer confidence on the upswing as new year begins

All metrics show significant continued improvement.
Reader’s Digest Reveals Top Trusted Brands in Canada for 2023
Public Opinion Survey

Reader’s Digest Reveals Top Trusted Brands(TM) in Canada for 2023

Canadians Continue to Buy from Companies They Trust More (87%), but are Also More Trusting of Companies that Help Them Save Money (81%)
What Worries the World
Inflation Survey

What Worries the World – December 2022

Have we reached peak inflation? Although still the top concern, worry about inflation falls for the first time in two and a half years.
Financial Fears Mount as Most Canadians (86%, +3pts) Are Concerned Canada Will Face a Recession Within the Next Year
Economy Survey

Financial Fears Mount as Most Canadians (86%, +3pts) Are Concerned Canada Will Face a Recession Within the Next Year

Concerns Over Interest Rates (+4), Gas Prices (+13), Putting Food on the Table (+9) and Job Loss (+9) Have Increased Significantly Since October
Inflation: Seven in ten expect prices to continue to rise in 2023
Economy Survey

Inflation: Seven in ten expect prices to continue to rise in 2023

A new 36-country survey for the World Economic Forum finds a growing number of people think unemployment will rise next year
Canadians Offer Mixed Reviews of Minister Freeland’s Economic Update, Noting Some Key Omissions in the Plan
Economy Survey

Canadians Offer Mixed Reviews of Minister Freeland’s Economic Update, Noting Some Key Omissions in the Plan

Four in Five (79%) Say No New Investments in Healthcare is a Negative for Canada; Six in Ten (62%) Believe no Reduction in GST, Carbon or Gas Taxes is Bad News
consumer confidence
Consumers Survey

Global consumer confidence continues to show stability

All three sub-indices are stable as sentiment remains muted among the world’s most advanced economies
A few skyscrapers
Public Opinion Survey

2022 IG Financial Confidence Index: Canadians’ confidence is trending downward, amid economic turmoil

The year 2022 has tested Canadians’ financial resilience coming out of two years of pandemic.
Canadians Intend to Rein in Holiday Gift Spending This Year
Economy Survey

Canadians Intend to Rein in Holiday Gift Spending This Year

Nearly Half (45%) are Concerned they Might Not Have Enough Money to Buy Holiday Gifts for Family or Loved Ones, Rising to 58% of Parents
73 - 81 of 442 items