Economy

Customer Experience in an Endurance Economy
Customer Experience Publication

Customer Experience in an Endurance Economy

There’s a shift in what matters most. In this commentary we guide you through what’s changed and how to respond.
What worries the world - August 2023
Economy Survey

What worries the world - August 2023

Inflation has now been the top global concern in our What Worries the World survey for the last 17 months. However, worry about rising prices has declined for three months in a row, having dropped 3pp from June.
Majority (60%) of Canadians not Familiar with Private Investments
Investors Survey

Majority (60%) of Canadians not Familiar with Private Investments

One in Four (27%) Disagrees that their Financial Institution Gives them Access to Every Type of Investment Product they Want
Ipsos | What worries the world | Inflation
Inflation Survey

What Worries the World – June 2023

Inflation has now been the top global concern in our What Worries the World survey for the last 15 months.
Ipsos | GCI | Economy
Consumers Survey

June 2023 Global Consumer Confidence Index shows contrasting trends among the world’s largest economies

Sentiment down in the U.S. and Germany, but up in Britain and at a 10-year high in Brazil; Expectations index in Turkey plummets
81% of Canadians continue to think that inflation will make everyday things less affordable for them, on par with last year.
Public Opinion Survey

Despite Slow and Steady Improvements in Inflation, Canadians Continue to Feel its Micro-Level Impacts

Eight in ten (81%) Canadians Continue to Think that Inflation Will Make Everyday Things Less Affordable for Them
Canadian Consumers see Tech as Driving Force Behind Small-Business Growth
E-Commerce Survey

Canadian Consumers see Tech as Driving Force Behind Small-Business Growth

Majority (54%) of Consumers Disagree that E-Commerce has now Peaked
63% of Canadians who don’t own a home have “given up” on ever owning one, on par with last year.
Housing Survey

Six in Ten (63%) Canadians Who Don’t Own a Home Continue to Feel Owning a Home is Completely Out of Reach, have “Given Up” on Ever Owning One

Seven in Ten (71%) Say High Interest Rates Currently Have Them on the Sidelines of Home Buying or Selling
Canadians Outline their 2023 Federal Budget Priorities: Help with Inflation (43%), Lower Taxes (37%) and Investing in Healthcare (35%)
Public Opinion Survey

Canadians Outline their 2023 Federal Budget Priorities: Help with Inflation (43%), Lower Taxes (37%) and Investing in Healthcare (35%)

Increasing Taxes for Well-Off Canadians (22%) and a Reduction in Government Spending (15%) Round out Top-Five Priorities
Consumer confidence shows stability in March global sentiment tracker
Consumers Survey

Consumer confidence shows stability in March global sentiment tracker

Current and Investment sub-indices decline slightly while the Expectations and Jobs indicators show little movement.
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