Insights Hub

All content

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  Survey

  World Refugee Day 2021: a mixed picture

  Our new global survey shows that there is strong support for the principle of people seeking refuge from war and persecution but in practice few are open to accepting more refugees into their country

  17.06.21
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  Survey

  Global consumer confidence at highest reading since March 2020

  Jobs Index displays sixth consecutive month of gains

  16.06.21
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  Survey

  Global public ranks ending hunger and poverty and ensuring healthy lives as top priorities among U.N. SDGs

  Governments more likely than businesses and citizens to be seen as not taking enough responsibility for achieving Sustainable Development Goals

  09.06.21
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  Methodology Publication

  Time to Decide

  Measuring response time for innovation and brand growth.

  02.06.21
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  Publication

  Towards more agile and efficient product testing

  Opportunities and limitations for small sample sizes

  27.05.21

• Insight

  This newsletter gathers the highlighted papers and reports of the month.

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  Society Survey

  What Worries the World – May 2021

  Global coronavirus concern is much reduced from this time last year, but it remains top of our worry list and reaches a record high in India.

  26.05.21
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  Healthcare Survey

  The Hong Kong New Normal Tracking Study - Covid-19 Impact March 2021

  The Hong Kong New Normal Tracking Study measures changes in attitudes and behaviour in reaction to the COVID-19 pandemic since march 2020. Highlights from March 2021 wave:

  26.05.21
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  Demographic change Survey

  The Hong Kong New Normal Tracking Study - Consumption Trends March 2021

  The Hong Kong New Normal Tracking Study measures changes in attitudes and behaviour in reaction to the COVID-19 pandemic since March 2020. Highlights from March 2021 wave:

  26.05.21
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  Customer Experience Publication

  The Key To Your CX Success

  Finding the right customer experience KPI for your business

  26.05.21
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  Financial Survey

  The Hong Kong New Normal Tracking Study - Financial Impact March 2021

  The Hong Kong New Normal Tracking Study measures changes in attitudes and behaviour in reaction to the COVID-19 pandemic since march 2020. Highlights from March 2021 wave:

  26.05.21
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  Society Survey

  Majorities of unvaccinated adults in most of 15 countries would get a vaccine if they could

  Survey also points to a decline in vaccination intent not only where many have already been inoculated

  25.05.21