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Customer Insights

Customer Experience Webinar

[LINKEDIN LIVE] CX Global Insights 2026

Join our Ipsos experts for the global launch of CX Global Insights 2026, the most comprehensive customer experience benchmark on the market.

23.06.26

Data Analytics Survey

Dynamic Demand Compass

Discover the Potential of Today and Tomorrow with Ipsos' Dynamic Demand Compass

31.10.25

Customers Publication

The Forces of Customer Experience

The science of strong relationships in challenging times.

08.09.25

Customer Experience Publication

CX Global Insights 2025: Unlocking the Future of Customer Experience

Elevate Your CX Strategy with Data-Driven Insights

02.05.25

Customer Insights Publication

Customer Perspective: An Ipsos Podcast

Customer Perspective is a podcast and LinkedIn live series exploring all things Customer Experience and Channel Performance.

30.12.24

Artificial Intelligence (AI) Publication

Applying Lessons from CX Text Analytics to Generative AI

Not Doomed to Repeat: learning from the past of Customer Experience text analytics will ensure we obtain the most value from Large Language Models

17.01.24

Market Research Publication

Why respondent centric research drives quality insights

To ensure optimal data quality, insights and recommendations, it is critical for clients and research agencies to respect the needs of research participants.

10.10.23

Customer Experience Survey

Customer Perspective: An Ipsos podcast

Customer Perspective is a podcast exploring all things Customer Experience and Channel Performance. We publish new episodes every week/couple of weeks.

24.06.22