Customer Experience

Join us for a by-invitation executive session co-hosted by Ipsos and Qualtrics, exploring the latest CX trends amongst consumers and practitioners in Thailand, and discover how organisations can evolve from simply measuring experiences sentiment to maturing enterprise-wide Customer Experience programmes.

Get the most comprehensive benchmark study on the market. Transform data into effective CX improvement and increase your Return on CX Investment (ROCXI).

Join Ipsos and Qualtrics to go beyond the score and learn how to master omnichannel customer experience for real business impact at our exclusive executive event.

Ipsos research reveals how government incentives and evolving consumer attitudes are fueling the shift from traditional petrol cars to electric vehicles.

The science of strong relationships in challenging times.

Ipsos in Thailand Deep Dive into CX Global Insights 2025: Revealing “3B's” to Elevate Customer Experience Strategy with Data-Driven Insights in the Digital Age

Join us on May 21st for an unparalleled experience at SCBX Next Tech hosted by Ipsos' Customer Experience experts.

Almanac, Predictions, Democracy … Ipsos Update explores the latest and research & thinking on key topics from Ipsos teams around the world.

Inclusivity, climate change, broken-system sentiment… Ipsos Update explores the latest and greatest research & thinking on key topics from Ipsos around the world.