Government Delivery Index

Quarterly survey of attitudes towards public services

Technical details

  • MORI interviewed 962 adults 18+
  • Fieldwork conducted by telephone between 24-26 May 2002
  • Data weighted to the national population profile
  • An '*' indicates a finding of less than 0.5%, but greater than zero
  • Where percentages do not add up to exactly 100% this may be due to computer rounding, the exclusion of "don't knows" or to multiple answers

On balance do you agree or disagree that ...

Q1 In the long term, this government's policies will improve the state of Britain's economy?

  %
Agree 45
Disagree 40
Don't know 15
Net agree +5

Q2 In the long term, this government's policies will improve the state of Britain's public services?

  %
Agree 38
Disagree 50
Don't know 12
Net agree -12

Q3-7 Thinking about ... over the next few years do you expect it to ...?

  The NHS The quality of education Public transport The way your area is policed The quality of the environment
  % % % % %
Get much better 5 4 3 3 2
Get better 37 34 26 25 26
Stay the same 28 34 32 46 33
Get worse 22 20 26 19 31
Get much worse 6 3 7 3 6
Don't know 2 5 6 4 2
 
Better 42 38 29 28 28
Worse 28 23 33 22 37
 
Net better +14 +15 -4 +6 -9

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