Personal Injury Lawyers

Latest research by MORI shows that more than half (55%) the British public would be confident in knowing who to contact in pursuing a compensation claim if they had been injured. Two in five (41%) would prefer an accredited, independent personal injury lawyer to deal with their claim. Only 13 per cent would prefer to deal with a claims handling company. Of those who would prefer to use a personal injury lawyer, a third (33%) find one by asking friends or family, with telephone directories (30%) also a popular source of information.

Latest research by MORI shows that more than half (55%) the British public would be confident in knowing who to contact in pursuing a compensation claim if they had been injured. Two in five (41%) would prefer an accredited, independent personal injury lawyer to deal with their claim. Only 13 per cent would prefer to deal with a claims handling company. Of those who would prefer to use a personal injury lawyer, a third (33%) find one by asking friends or family, with telephone directories (30%) also a popular source of information.

Topline Results

  • MORI interviewed a nationally representative quota sample of 1,005 adults aged 16+.
  • Interviews were carried out over the telephone. No incentives were offered to respondents.
  • All interviews were conducted between 2-4 September 2005.
  • Where figures do not sum to 100 percent, this may be due to computer rounding, multiple codes or the exclusion of 'Don't know'.
  • All 1,005 respondents answered questions (except where they were filtered past questions that, based on previous answers, were not relevant to them).
  • All figures are percentages based on the total sample unless stated otherwise.
  • The figure '*' indicates a response of less than 0.5% but more than 0%.

Q1 Imagine you had been injured and wanted to claim compensation. Would you be confident that you would know who to contact for help in pursuing your claim?Base: All (1,005)

  %
Yes 55
No 37
Maybe 6
Don't know 1

Q2 If you wanted to claim compensation because you have been injured, which one of following would you prefer to deal with your claim?Base: All (1,005)

  %
An accredited, independent personal injury lawyer 41
You would ask a friend or family member to handle the claim 17
You would handle the claim personally 14
A claims handling company 13
Own personal lawyer / solicitor 4
Local solicitor 2
Would let my union handle the claim 1
Insurance policy 1
Wouldn't make a claim *
Other 1
None of these 1
Don't know 4
Refused *

Q3 How would you go about finding an accredited, independent personal injury lawyer to assist you in your personal injury claim?Base: All who would (422)

  %
Ask Friends/Family for a recommendation 33
Phone directories e.g. Yellow Pages 30
Internet 15
Citizens Advice Bureau 15
Own / personal lawyer / solicitor 9
TV advert 7
Through union 2
Newspaper / local press 2
Local solicitor / lawyer 2
Local radio 1
Other 9
Don't know 2

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