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Has a solution to fixing the general insurance market been found?
We’ve been talking about it for years, but has a formula to transform the general insurance market so that customers stop getting penalised for their loyalty finally been found? Jamie Talmage looks at how the FCA’s recent policy decision on how insurers need to price their products next year might play out.
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Checking out without checking the bank account; is easy credit fair on your vulnerable customer base?
With spending and digital credit on the rise, how can businesses create a great customer experience using flexible payment options while ensuring they aren’t putting more vulnerable customers at risk?
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Global consumer confidence up for the eighth month in a row
Expectations Index back to its pandemic level
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Let’s party like it’s 1945: a sharp post-pandemic drop in hedonism
Research by Ipsos for the Nationwide Building Society Consumer Insights Panel.
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Flirtation or commitment: Assessing post-pandemic stickiness of product subscriptions
Product subscriptions have gained a new relevance during the pandemic,but will this behaviour stick in a post COVID-19 world?
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Working through COVID-19: What behaviours will bounce back and what will stick?
Research from Nationwide Building Society and Ipsos reveals tensions over the future of homeworking as employers and employees navigate its benefits and challenges.
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Looking after children and working from home (WFH) in the pandemic
Research from Nationwide Building Society and Ipsos reveals that despite more pressure felt by those with children at home, 6 in 10 say remote working leads to better work-life balance.
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Attitudes towards increasing the contactless card payment limit to £100
New data from Ipsos Financial Services research shows consumers are broadly in favour of increasing the contactless card payment limit though are divided on whether it should rise to £100.