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Five Top Tips for Successful Text Analytics
Successfully unearthing text analytics insights does not need to be complicated. Read our five top tips to avoid the pitfalls and obtain actionable insights from unstructured text.
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Creating Travel Partnerships with your Customers
The travel industry is embracing mobile technology, finding new ways to help customers and evaluate the travel experience. But are travellers ready to widen their holiday horizons with technology?
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Creating Travel Partnerships with your Customers
Watch video highlights from our recent breakfast event with speakers from British Airways and TripAdvisor, who explored how to deliver an uplifting experience for today’s travel customer.
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Blowing it on a Lamborghini?
If you are approaching retirement, advice is crucial says Chris O'Brien of Ipsos Loyalty.
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Energy policy after the General Election
Antonia Dickman, Joint Head of Environment Research and Stefan Durkacz, Research Manager discuss energy consumers' priorities and the implications for policy makers after the next General Election.
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Delivering great customer experiences: three steps to business transformation
Britain’s businesses leaders believe it is time to raise their game in delivering a great service experience to their customers. But what should they be doing to make a difference? Giving their employees the stories and tools to really make a difference for customers, says Matthew Chatterton of Ipsos Loyalty.
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Leadership Connections, HR and the C-suite
New research from Ipsos Loyalty and Cirrus highlights the challenges C-suite leaders face post-recession to build a long-term, sustainable future for their businesses and the role HR departments play in helping them achieve this.
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What do the World Cup and Scottish Referendum have in common?
Oliver Sweet, head of Ethnography, watched behavioural economics intervention in action during two of the major events of 2014.
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CERT and CESP Final Evaluation
This report, commissioned by the Department of Energy and Climate Change (DECC), sets out the findings from an evaluation of the Carbon Emissions Reduction Target (CERT) and the Community Energy Savings Programme (CESP).