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'Blind faith' in CRM
Customer Relationship Management (CRM) schemes are proving a popular business tool, even though just one in 20 businesses (six percent) are measuring their effectiveness.
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Single European Currency Tracker, July 2002
Our latest MORI poll suggests that public opinion remains clearly against EMU entry. The balance of opinion against EMU entry has increased slightly since May and is similar to the average of Labour's first term in government (1997-01).
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Confused And Mistrusting
Confusion with the pension market and lack of trust in pension providers prevails according to a new survey by MORI Financial Services.
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Teflon Tony Rides Again
The June MORI Political Monitor, published today, finds little movement in voting intentions. Labour, contrary to the assumption that the Black Rod spin row must have damaged Mr Blair, is fractionally up since last month, though none of the figures have moved to a statistically significant degree — there is no more change than must be expected from sampling variation.
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Fathers' Financial Advice Trusted
Fathers' financial advice is well received by their children, according to research commissioned by B&CE Benefit Schemes. Eight-eight per cent of those who asked their fathers for advice said they were glad they took it, compared with just 2 per cent who wished they had gone to a person qualified to give advice.
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Home Insecurity Faced By Millions Due To Cash Crisis
A new report published by Shelter includes MORI Social Research Institute poll findings that, of those who pay for their housing, 43 per cent have worried about or been unable to pay their rent or mortgage, representing almost 11 million people.
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Single European Currency Tracker, May 2002
Our latest MORI poll (carried out just after the 'Paxman' interviews) suggests that PM Blair's pro-EMU comments have failed to generate much rise in public support for EMU entry.
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Tax And Spend
Now the dust has settled from the Chancellor's tax-raising budget, let us take the opportunity for a wider view of what we know about public attitudes to "tax and spend".
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The State Of The Economy
When terrorists attacked the World Trade Center and the Pentagon on 11 September, economic optimism in Britain fell sharply: the MORI Economic Optimism Index (EOI) in our late-September poll for The Times hit -56, its lowest level for more than twenty years. It is perhaps surprising that barely half a year later all discussion of this year's budget should be concerned with the popularity of its taxation measures and not with its macroeconomic effects.
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Nearly A Half Of Average Or Below Average Earners Have Not Heard Of Stakeholder Pensions
Research on behalf of Norwich Union, the UK's largest insurer, into stakeholder pensions shows that only just over a half of people earning between 16310,000 and 16325,000 a year say they've heard of stakeholder pensions