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City limits: twice as many Britons think cities will become less attractive as more attractive
Many believe cities will become less attractive places to live and work as a result of the coronavirus pandemic.
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The Forces of CX: Control
Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers.
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The Forces of CX: Certainty
Here are three examples of brands delivering on the values of our CX Forces during the COVID-19 outbreak, providing practical examples showing how it is possible to build emotional connection with your customers.
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Ipsos Research Highlights - 22 May 2020
This week's Ipsos Research Highlights features how the public feel about the recent Government communications, how we feel about life after lockdown, and our sixth edition of Signals exploring the pandemic globally.
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How comfortable are Britons returning to normal after lockdown? Just two in ten would be comfortable holidaying abroad
Expanding on our popular research into life after lockdown, we find just 20% of people would feel comfortable holidaying abroad.
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Ipsos Research Highlights - 15 May 2020
This week's Ipsos Research Highlights features what behaviours the British public deem unacceptable during lockdown, public opinion on public services and our fourth Life under Lockdown video diary.
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COVID-19 – One in seven people would avoid people of Chinese origin or appearance
The threat of COVID-19 could have a significant impact on the UK public’s behaviour, according to a new Ipsos poll.
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2019 Young People & Gambling Survey
The Gambling Commission’s annual study, produced by Ipsos, examining trends in gambling participation among young people in Great Britain is published today.
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Customer Experience and information – a terminal issue?
Tim Voigtländer recounts his experience as a customer of a low-cost airline when something went wrong - what lessons can companies learn from his customer experience?
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Take up of private tuition is increasing among young people, with more than a quarter receiving private tuition outside of school
In our latest annual survey on behalf of the Sutton Trust, 27% of 11-16 year olds say they have ever received private tuition outside of school, up from 18% when the question was first asked in 2005.