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35% say that Coronavirus is one of the biggest issues facing their country this month
The recent rise in concern about Covid-19 following the spread of Omicron continues in 2022. Meanwhile, inflation hits record levels of concern.
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Up close and personal: Humanising omnichannel
Humanising omnichannel means seamless customer journeys are just the start.
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A Year in Review - 2021
What did we learn about public attitudes and behaviours? What did our research tell us about the events of the year? And how did our outlook shift?
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What do Britons find acceptable behaviour on public transport?
You can take a phone call or do your make-up but don’t listen to music out loud or “manspread” on public transport, say Britons.
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Most workers support workplace vaccine and mask mandates
The return to the pre-COVID workplace is highly uneven across countries and demographic groups.
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Harnessing the Power of Data
The third paper in our “Future of Insights” series explores how organisations are evolving to harness the power of data and technology for better insights.
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Insights, Big Data and the Future of Sustainability
This report explores how Insights functions can harness data to drive sustainability initiatives.
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Bridging the Brand Experience Gap
How to align brand promise and customer experience for business success