Quality of life in European cities

Better city, better life! New survey results for European Commission report on the quality of life in European cities.

In the face of the United Nations World Cities 2020 day, Ipsos is pleased to announce that the results of the 2019 Perception Survey on the Quality of Life in European Cities have been published by the European Commission. The report was issued by Directorate-General for Regional and Urban Policy (DG REGIO).The fifth edition of the Quality of Life in European Cities survey investigates the perceptions and experiences of residents of 83 European cities located in 35 countries in relation to a range of public services and amenities.

A large majority of citizens (90% of respondents) reports to be generally satisfied living in their city. Although residents from northern cities within the EU are mostly satisfied, satisfaction levels amongst citizens residing in eastern EU cities have also improved considerably. Citizens living in smaller cities feel more secure walking by themselves at night. Nonetheless, in the cities of Athens, Rome, Sofia, Liège and Marseille less than half of residents felt safe to do so.

In terms of mobility, residents living in large cities are overall more satisfied with public transport. Of the residents living in Albania, Italy, Cyprus, North Macedonia and Serbia, less than half of them were satisfied with public transport.

Furthermore, the report shows that a majority of citizens think of their city as a good place to live for immigrants, young families with children and the elderly. The same also holds for citizens views on their city being a better place to live for gay and lesbian people.

Other aspects as to which a majority of citizens are satisfied include green spaces (80% of respondents) and air quality, cleanliness and noise levels.

However, a minority of citizens living in southern EU cities experience no issues in finding a good job. In northern EU cities, a minority of inhabitants finds it easy to obtain good housing in terms of good value for money (less than one third of respondents). Finally, a new set of questions that has been integrated into the survey shows that half of the residents think that corruption exists within their local public administration.

The CATI survey covered cities in all European Union member states, the UK, EFTA countries, the Western Balkans and Turkey and amounted to a total of 58.100 telephone interviews. It asked citizens about their views on and experiences with regard to aspects of mobility, security, public spaces, employment, housing and facilities in their city.

To ensure an efficient sampling, it was key to identify as much as possible upfront inhabitants of the city regions as defined for the purpose of this project. Ipsos used an innovative sampling method where the mobile sample was enriched with publicly available geolocation data, such as postal codes and residence information drawn from social media profiles, so that eligibility could be determined upfront.

Visit the DG REGIO website
to access the full report and interactive maps