Insights Hub

All content

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  Mystery Shopping Publication

  Demystifying Mystery Shopping

  Why organisations use Mystery Shopping, and its role within Customer Experience Measurement research

  03.02.25
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  Consumers Publication

  The Directory

  The full collection of white papers, reports, and podcasts from the Ipsos Knowledge Centre.

  03.02.25
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  Ipsos Update Publication

  Ipsos Update – January 2025

  Almanac, Predictions, Democracy … Ipsos Update explores the latest and research & thinking on key topics from Ipsos teams around the world.

  08.01.25
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  Customer Insights Publication

  Customer Perspective: An Ipsos Podcast

  Customer Perspective is a podcast and LinkedIn live series exploring all things Customer Experience and Channel Performance.
  

  30.12.24
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  International Publication

  Ipsos Almanac 2025

  Our reflections on the key events, trends and surprises of 2024 and what this means for the year to come - it's the Ipsos Almanac 2025.

  11.12.24

• Insights

  Our monthly newsletter will keep you informed on the latest insights, upcoming events, and other news. This way you’ll always be up to date.

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  Customer Experience Publication

  The Employee Customer Ripple Effect

  Doing the right thing by employees is doing the right thing by customers

  11.12.24
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  Healthcare Publication

  Podcast: Early Diagnosis of Alzheimer’s: Understanding the Bigger Picture

  Listen to the third episode of Ipsos’ podcast series, “Healthcare Uncovered" with Hannah Brown and Ayse Levent

  11.12.24
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  Ipsos Update Publication

  Ipsos Update – December 2024

  Security, Inflation, Perils of Perception … Ipsos Update explores the latest and research & thinking on key topics from Ipsos teams around the world.

  10.12.24
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  Customer Experience Publication

  Lead Saves: Convert ‘lost’ leads into revenue

  Drive up sales conversion by understanding and converting customers you thought were ‘lost’.

  05.12.24
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  Environmental, Social and Governance (ESG) Publication

  Aligning Your ESG Strategy with Consumer Expectations for Your Category

  Companies are increasingly investing in ESG (Environmental, Social, and Governance) initiatives to meet regulations, trends, and consumer expectations. ​ Understanding these expectations is crucial for aligning ESG strategies with consumer values and achieving brand success.

  14.11.24
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  Environmental, Social and Governance (ESG) Publication

  Growing Your Brand Through Societal Impact

  Why socially conscious branding matters

  06.11.24