Government Delivery Index - Can The Government Deliver?

The public remain optimistic about the Government's ability to improve the quality of education and the way their area is policed, according to MORI's latest research on behalf of The Financial Times. However, scepticism remains about the Government's ability to improve public services in general. In December 2002, 35% of the public agreed that "in the long term, this government's policies will improve the state of Britain's public services". This figure has now fallen to 30%.

The public remain optimistic about the Government's ability to improve the quality of education and the way their area is policed, according to MORI's latest research on behalf of The Financial Times. However, scepticism remains about the Government's ability to improve public services in general. In December 2002, 35% of the public agreed that "in the long term, this government's policies will improve the state of Britain's public services". This figure has now fallen to 30%.

2003 has been a bad year in the public's eye for Government delivery. The December figures, however, are generally better than our last reading in September -- especially in relation to the NHS.

Topline Results

  • MORI interviewed 970 adults 18+
  • Fieldwork conducted by telephone between 12-14 December 2003
  • Data weighted to the national population profile
  • An '*' indicates a finding of less than 0.5%, but greater than zero
  • Where percentages do not add up to exactly 100% this may be due to computer rounding, the exclusion of "don't knows" or to multiple answers

On balance do you agree or disagree that ...

Q1 In the long term, this government's policies will improve the state of Britain's economy?

 %
Agree37
Disagree48
Don't know16
Net agree-11

Q2 In the long term, this government's policies will improve the state of Britain's public services?

 %
Agree30
Disagree57
Don't know13
Net agree-27

Q3-7 Thinking about ... over the next few years do you expect it to ... ?

 The NHSThe quality of educationPublic transportThe way your area is policedThe quality of the environment
 %%%%%
Get much better23322
Get better 2728202222
Stay the same3439375236
Get worse2720281632
Get much worse74645
Don't know36642
 
Better2931232424
Worse3424342037
 
Net better-5+7-11+4-13

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