Patient Experiences Of The NHS
The Department of Health today releases the latest MORI research looking at the overall state of the NHS in the eyes of patients and the public, including both MORI's regular tracking of public views of he NHS, and for the first time, the release of our in depth plain English workshops which help improve the way communicators in the NHS get across key health messages to the public by understanding how NHS communications are received and identify practical "jargon-busting" tips for local NHS communications teams.
The Department of Health today releases the latest MORI research looking at the overall state of the NHS in the eyes of patients and the public, including both MORI's regular tracking of public views of he NHS, and for the first time, the release of our in depth plain English workshops which help improve the way communicators in the NHS get across key health messages to the public by understanding how NHS communications are received and identify practical "jargon-busting" tips for local NHS communications teams.
Separately, the Department has also released the conclusions from MORI's recent Stakeholder Audit, undertaken by a team from the MORI Social Research Institute and Reputation Centre. This looks at how the Department is working with stakeholders across Whitehall and the NHS to highlight ways the received Department might work better with them.
- Public Plain English Workshops July 2004 -- pdf document, 77K
- Public Plain English Workshops Nov 2004-- pdf document, 87K
- Stakeholder Perceptions Audit Dec 2004-- pdf document, 214K
- Public Perceptions And Patient Experience Of The NHS Winter 2004-- pdf document, 241K
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