Residents' Views On Airport Expansion

More than half the residents in the local communities around Heathrow, Gatwick and Stansted say they support a new runway at the airport nearest to them, according to a new MORI survey.

More than half the residents in the local communities around Heathrow, Gatwick and Stansted say they support a new runway at the airport nearest to them, according to a new MORI survey.

The survey -- commissioned by BAA -- shows 69% of the local community around Heathrow recognise the importance of airport expansion in the South East; similarly, 65% of the local community around Gatwick and 57% around Stansted also recognise its importance.

In addition 52% of Heathrow's local community, 59% of Gatwick's and 57% of Stansted's supported the construction of one new runway at their local airport.

Technical details

MORI interviewed a representative quota sample of 3,005 residents (aged 18+) split evenly between Gatwick, Heathrow and Stansted airports. Interviews were conducted by telephone between 1-29 October 2003.

Topline Results

These results are based on:

  • Gatwick 1,004 respondents
  • Heathrow 1,001 respondents
  • Stansted 1,000 respondents
  • The base is all unless otherwise stated.
  • An asterisk (*) denotes a value of less than one half of one percent, but not zero.
  • Where percentages do not sum to 100%, this may be due to computer rounding, the exclusion of 'don't know' categories, or multiple responses.
  • Data is weighted to the relevant profile of each community area.
  • Fieldwork dates: October 2003 (exact dates to be confirmed for each airport)

Top Of Mind Concerns/Issues

Q1 Thinking about living in this area generally, what is the one biggest concern to you?

160 Heathrow Gatwick Stansted
160 % % %
Crime 22 13 11
Noise -- general * * 1
Noise -- traffic 2 2 1
Noise -- from neighbours * * 1
Noise -- from airport 6 3 7
NOISE total 9 6 9
Pollution (general) 3 2 1
Road congestion/traffic 13 16 9
Quality of local education 1 1 1
Public transport links 3 6 3
Housing 2 5 4
Lack of facilities 2 2 4
[local] airport/expansion of [local] airport 3 8 20
Parking 3 1 3
Unemployment * 1 *
Loss of green belt/countryside 1 1 2
Anti social behaviour 4 4 4
No hospital 0 * *
Poor roads/pavements * 1 1
Cost of living 3 2 1
Safety and security/ Lack of policing 1 1 1
Over development * 1 1
Immigration 1 1 1
Street cleanliness 3 1 1
Other 3 3 3
Nothing 14 12 13
Don't know 7 8 6

Q2 For each of the following issues, can you tell me whether you consider it to be a serious problem in your area, a moderately serious problem, not much of a problem or not a problem at all. First of all, how great a problem, if at all, do you consider ... to be in your area ?

160 Serious problem Moderately serious problem Not much of a problem Not at all Don't know
Crime
Heathrow 26 39 23 10 1
Gatwick 14 36 37 11 1
Stansted 12 39 37 10 2
Noise
Heathrow 18 26 32 24 *
Gatwick 8 23 37 32 0
Stansted 13 25 32 30 *
Education
Heathrow 8 15 27 31 19
Gatwick 5 12 26 40 18
Stansted 6 15 23 40 16
Pollution (general)
Heathrow 23 38 25 13 1
Gatwick 12 32 32 22 1
Stansted 11 28 32 27 1
Road congestion
Heathrow 47 33 14 5 1
Gatwick 38 38 14 10 *
Stansted 34 36 18 12 *
Standard of public transport links
Heathrow 13 19 28 33 7
Gatwick 22 26 23 19 10
Stansted 25 25 20 18 12

Heathrow Only

Q3 You mentioned that noise is a serious / moderately serious problem in your area. What kind of noise is that?

Base: 444

160 Heathrow
160 %
Noise -- from aircraft 60
Noise -- from traffic 50
Noise -- from neighbours 22
Kids/students/people 3
Fireworks 2
Trains 1
Other 3
Don't know *

General Feelings Towards The Airport

Q4 I'd now like to focus the questions more on [local] airport. Thinking about the airport generally, would you say that you were favourable or unfavourable towards it ? Is that very or fairly (un)favourable?

160 Heathrow Gatwick Stansted
160 % % %
Very favourable 33 40 27
Fairly favourable 45 45 38
Neither favourable or unfavourable 7 5 7
Fairly unfavourable 6 4 9
Very unfavourable 7 4 18
No opinion 2 2 2

Q5 Overall, what advantages, if any, do you think the airport has brought to local people in this area? What else?

160 Heathrow Gatwick Stansted
160 % % %
Attracts new business 7 8 6
Attracts tourists 3 3 1
Better roads 1 2 2
Better public transport links/communications 8 9 11
Boosted local economy 8 12 7
Convenient for holiday/business travel for local people 30 39 35
Generated more jobs 61 70 68
Interesting place to visit 1 1 1
Smartened up the area 1 1 1
Increased value of houses 1 1 3
Increased availability of housing 1 1 2
Airport invests / donates to local communities * * 1
New shops/ Amenities * * *
Cheaper travel - - 1
Put the area on the map * * *
No advantages 9 5 9
Other 1 2 3
Don't know / No opinion * * *

Q6 What disadvantages, if any, do you think the airport has brought to local people in this area? What else?

160 Heathrow Gatwick Stansted
160 % % %
Danger/risk of accidents 1 1 1
Night disturbances (non aircraft related e.g. traffic) 1 * 1
Noise from aeroplanes -- daytime 46 42 48
Noise from aeroplanes -- night time 39 33 36
Noise from traffic 11 11 9
No jobs for local people 1 * 1
Opposed to airport generally * 1 1
Pollution from aeroplanes 17 19 14
Pollution from traffic 9 10 9
Put house prices down 1 * 2
Put house prices up 1 2 3
Traffic congestion on local roads 23 18 28
Increased demand on local facilities 1 1 2
Increased housing development/overcrowding 2 3 7
Destruction of the countryside 1 2 7
More crime / Terrorism 1 2 1
Encroaching on urban area/ Demolishing houses 1 1 2
Lack of transport 1 0 *
Other 3 3 4
No disadvantages 17 20 17
Don't know / No opinion 6 6 3

Stansted Only

Q7 How often do you actually use Stansted airport ... a) to fly in and out of ? b) to meet/drop off other people ? c) for any other purposes?

160 Stansted
160 Fly in/out Meet / drop off Other
160 % % %
At least once a week 1 2 4
At least once a month 4 12 4
At least once every 6 months 26 38 7
At least once a year 26 14 4
Less often 20 12 4
Never 22 22 77
Don't know / Can't remember 0 0 *

Q8 What one or two things could BAA [airport] do to help improve the quality of life in your local area, if anything? Is there anything else?

160 Heathrow Gatwick Stansted
160 % % %
Restricted flight times/ Night flights 18 11 9
Don't expand the airport/ No more runways 7 10 18
Reduce noise/ Make quieter airplanes 11 7 8
Improve public transport links to and from the airport 10 8 7
Invest in local community 7 5 8
Improve road system/ Reduce traffic congestion 8 7 5
Change flight paths/ Take them away from built up areas 5 3 7
Reduce pollution/ Be more environmentally friendly 4 3 3
Better compensation for local residents 5 2 2
Create/ Offer jobs to local people 2 2 3
None of these 20 29 23
Don't know 20 19 16

Heathrow Only

Q9 BAA Heathrow invests in a number of projects to support the local community. What community issues do you think Heathrow should be tackling as a priority?

160 Heathrow
160 %
Protecting the Environment 13
Help for young children/teenagers 10
Education 8
Free noise insulation for houses close to the airport 8
Crime prevention 7
Job creation 6
Improved transport system 5
Noise 4
Regeneration of rundown/deprived areas 3
Condition of the roads 2
Help for the elderly 2
Recreational facilities/ Clubs 2
Medical facilities/hospitals 2
Unemployment schemes 2
Welfare of the socially disadvantaged 2
Local sporting events 2
Protection of the countryside 2
Help for people with disabilities 1
Keep community informed 1
Housing issues 1
Restrict/ Reduce night flights 1
Recycling 1
The Arts *
National/international sporting events *
Other 7
None 8
Don't know 26

Planning Consultation

Q10 How much do you feel you know about [local] airport's plans to grow and develop over the next 8 years (Gatwick) 10 years (Stansted) -- do you feel you know a lot, a fair amount, just a little, have you heard about them but know nothing or have never heard anything about such plans?

160 Gatwick Stansted
160 % %
Know a lot 9 13
Know a fair amount 28 38
Just a little 40 36
Heard of/know nothing 17 11
Never heard about 7 2
Don't know * 1

0.5 minutes

Q11 What do you believe the development at [local airport] will involve?

160 Gatwick Stansted
Base: 777 870
160 % %
New terminal 19 14
New runway 71 62
New hangar 1 1
More congestion 6 8
Improved transport links 4 9
Visitor Centre on-site * 0
New bus routes 1 1
More car parking 3 3
More flights 9 14
More night flights 1 2
More retail outlets 1 2
Destruction of countryside / Lose of greenbelt 4 9
Encroaching on urban area / Demolishing houses 6 7
More pollution -- noise 3 3
New hotel 1 2
Extension of existing terminal 5 7
New / Increase in infrastructure 1 1
Threats to historical/ Listed buildings 1 4
New Hangar 1 1
More pollution air 2 5
New roads 1 2
More aircraft stands 1 1
Airport road improvements 3 5
Increase in passenger numbers 3 7
Increase in housing 4 12
Increase in employment opportunities 7 7
Introduction of larger planes/ jumbo jets * *
More satellite buildings 1 3
More aircraft noise 5 9
Other 4 5
Don't know 5 5

Q12a Where do you generally learn about airport projects, plans or operations? Q12b And what would be your one preferred method by which [local] airport should keep you informed?

160 Generally learn Should be informed
160 Heathrow Gatwick Stansted Heathrow Gatwick Stansted
Word of mouth 9 13 13 * 1 1
I work there / partner / friend works there 6 7 7 * * *
Local press 39 41 49 17 23 22
Free local newspaper 25 26 30 12 11 14
Television / radio 31 28 20 14 8 5
Free news sheets / leaflets posted in letterbox 5 12 16 22 26 24
Regular newsletter 2 3 5 12 11 13
Residents groups 2 5 7 * 1 1
School / library 2 1 2 * * *
Parish Council / Parish Magazine * 1 1 * * *
Local Council 2 3 4 1 1 1
National papers 12 8 6 3 2 1
Internet / Website 4 2 3 3 2 2
Government Papers * 1 1 - - -
Email * * 0 2 2 1
Visitor Centre * * * 0 * *
Stansted Forum (for Stansted only) - - 2 - - 1
Total Newsletters 7 15 21 35 26 37
Can't remember 1 * * * * 0
Don't hear anything 5 1 1 * 1 1
Not interested / don't want info - - - 2 2 1
Other 1 1 1 3 2 1
Don't know 4 1 * 6 5 7

Q13 If you had an issue or question about airport projects, plans or operations, who would you contact first?

160 Heathrow Gatwick Stansted
160 % % %
Contact local MP 11 11 12
Contact my local councillor 4 4 5
Contact my local council 17 21 17
Contact the media 1 1 2
Contact the airport operator direct 27 23 27
Contact the airlines direct 8 5 6
Contact the Parish Council * 1 1
A Relative/Friend 3 3 2
Helpline / Complaints No 4 3 4
Internet 4 3 2
Resident group 1 1 1
Anti-expansion group * 1 3
Would not contact anyone 1 1 1
Would depend on issue 1 1 1
Other 3 3 3
Don't know 15 18 14

Q14 And, overall, how well informed do you feel [local] airport keeps you about its activities? Is that ...

160 Heathrow Gatwick Stansted
160 % % %
Very well informed 6 4 5
Fairly well informed 27 29 40
Not very well informed 34 35 33
Not at all well informed 29 29 19
No opinion / don't know 4 4 3

Gatwick Only

Q15a Which, if any, of the following local newspapers do you read on a weekly basis?

160 Gatwick
160 %
Crawley News 31
Crawley Observer 21
Surrey / Horley Mirror 13
Mid Sussex Times / The Midi 7
Evening Argus (any mention) 7
The West Sussex County Times 6
Grinstead Observer 3
Grinstead Courier 2
Croydon Advertiser 2
Other 10
None 27
Don't Know 1

Q15b And which, if any, of the following local radio stations do you listen to on a daily basis?

160 Gatwick
160 %
Mercury FM 28
Capital Radio 19
Radio 4 15
Radio 2 15
BBC Southern Counties 11
Southern FM 6
Heart 2
Classic FM 1
Kiss 1
Other 3
None 30
Don't Know 1

Q16 Are you aware of any cases of Gatwick Airport helping the community or society in any way?

160 Gatwick
160 %
Yes 23
No 76
Don't know 1

Q17a What do you recall them doing? Q17b And which, if any, of the following do you recall them doing?

160 Gatwick Gatwick
Base: 235 Q17a Q17b
160 % %
Community sponsorship /donations e.g. for community groups 18 6
Education (Sponsorship, Competitions, Presentations, Mentoring) 18 4
Environment (Development of Nature areas, Planting trees) 13 4
Employment (Gatwick Jobs Fair, work experience 11 7
Youth Games (Sponsorship) 10 3
General Charity work 10 -
Projects supporting community facilities (putting new roof on community hall, converting buildings) 9 4
Arts & cultural projects (heritage & village in bloom projects, local arts sponsorship) 5 2
Projects with the elderly 2 1
Other (Please write in) 11 -
Don't know 14 7

Q18 Which areas do you think it is most important for Gatwick Airport to support?

160 Gatwick
160 %
Protecting the Environment 21
Education 10
Help for young children/teenagers 6
Job creation 6
Public Transport 5
Noise issues 5
Roads / traffic congestion 4
Protection of the countryside 4
Medical facilities/hospitals 3
Help for the elderly 3
Community interaction 2
Regeneration of rundown/deprived areas 2
Help for people with disabilities 2
Unemployment schemes 2
Crime prevention 2
Local sporting events 2
Recycling 1
Welfare of the socially disadvantaged *
National/international sporting events *
The Arts *
Other 7
None 8
Don't know 29

Q19 Do you agree or disagree with the following statements? Is that strongly agree / disagree or tend to agree / disagree? a) BAA [airport] is trustworthy in its dealings with the local community b) BAA [airport] tends to makes decisions without involving the local community c) BAA [airport] is responsive to the concerns of the community in which it operates d) Local businesses benefit from BAA [airport's] economic success e) BAA [airport] makes a greater contribution to local education and training than other companies f) BAA [airport] makes a significant investment in community projects Heathrow Only: g) BAA Heathrow invests in public transport to reduce congestion and air pollution h) BAA Heathrow works hard to address its environmental impacts

160 Qa Qb Qc Qd Qe Qf Qg Qh
160 Trust worthy Does not involve local community Responsive to concerns Business benefit from economic success Great contribution than other companies Significant investment Heathrow invests in transport Heathrow addresses environment
160 % % % % % % % %
Strongly agree
Heathrow 7 25 9 42 6 7 13 10
Gatwick 7 17 8 47 5 5 - -
Stansted 6 26 7 33 5 7 - -
Tend to agree
Heathrow 29 27 31 35 15 22 24 28
Gatwick 35 26 32 35 11 18 - -
Stansted 28 26 33 40 13 21 - -
Neither agree nor disagree
Heathrow 11 7 9 3 10 9 7 7
Gatwick 11 8 11 3 12 10 - -
Stansted 10 8 8 4 10 9 - -
Tend to disagree
Heathrow 17 21 22 8 15 15 20 20
Gatwick 13 20 20 5 18 13 - -
Stansted 18 21 20 11 22 17 - -
Strongly disagree
Heathrow 18 8 17 6 11 10 17 18
Gatwick 9 8 10 3 7 7 - -
Stansted 21 9 22 6 14 13 - -
Don't Know / No Opinion
Heathrow 18 12 11 7 42 37 19 17
Gatwick 25 21 19 7 46 46 - -
Stansted 17 11 9 6 36 32 - -

Increasing Airport Capacity

Within the next ten years the main airports in the South East will be full. To be able to meet the demand for flying then new runways will need to be built.

Q20 How important or unimportant do you think it is that airport capacity in South-East England is expanded over the next few years? Is that very important, fairly important, not very important, not at all important?

160 Heathrow Gatwick Stansted
160 % % %
Very important 35 31 21
Fairly important 34 34 37
Not very important 14 17 19
Not at all important 14 16 20
No opinion 2 2 3

The Government is due to publish a policy by the end of this year which will say whether or not new runways should be built and where they should be built. The Government has said that it will make sure it balances the economic, social and environmental factors involved in building new runways.

Heathrow Only

Q21 At Heathrow the Government is considering an additional runway that will be shorter than the existing ones. It will be used for short haul flights only e.g. flights to Europe using smaller planes. Would you support or oppose an additional shorter runway? Is that strongly or tend to support / oppose?

160 %
Strongly support 23
Tend to support 29
Neither support nor oppose 6

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