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Almost half the public support GPs taking collective action short of strikes
More than half the public (54%) say the NHS is heading in the wrong direction according to new Ipsos polling.
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7 in 10 Britons believe public services are failing to meet their expectations
60% of the public think public services need both major changes and more funding in order to improve.
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A quarter of Brits say they have accidentally not paid for an item when shopping – most think it is unacceptable, but not a criminal offence
A quarter of Britons say that they have accidentally not paid for an item when shopping according to an Ipsos poll.
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85% say Britain is divided as concern about extremism rises
A new Ipsos poll, taken in the aftermath of the riots, finds that there has been strong public support for the police response and concern for the local communities most directly affected.
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4 in 10 Britons support hiring more Physician Associates to support GPs – but six in ten don’t know what they do
New Ipsos polling in collaboration with the Press Association highlights the lack of knowledge among the British public regarding Physician Associates (PAs).
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Satisfaction with NHS services has declined further, with fewer people agreeing the NHS is providing a good service nationally and locally
The public think most aspects of the NHS have got worse over the past year, with pressures on NHS staff, waiting times for routine services and the wellbeing of NHS staff remaining the top three aspects of the NHS that the public think have got worse.
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Using Mystery Shopping to proactively measure staff engagement with Consumer Duty
Why Mystery Shopping is a key element of the research toolkit to assess customer interactions and drive improvements.
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The Next Generation of Luxury Shoppers: How Brands Can Embrace Change
New research, on behalf of Snapchat, explores shifting attitudes among young luxury buyers and the crucial role of technology in meeting their needs
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Keir Starmer enjoys net positive ratings, but concern about public services remains high
The latest Ipsos Political Monitor asks the public their views on the new government, Prime Minister Keir Starmer, and the state of public services in Britain.
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Voters split on future leader of the Conservative Party and reasons for election defeat
Poor delivery on the NHS and scandals involving the Party are the top reasons why Conservatives lost the 2024 election according to new Ipsos polling.