Search
-
Engaging the public in STPs: lessons from the past
With Sustainability and Transformation Plans (STPs) drafted and some areas starting to publish their plans, attention is swiftly turning to their implementation, writes Kate Duxbury.
-
Public attitudes towards spending cuts - have we reached a tipping point?
Sara Davidson writes for Scottish Policy Now on what latest survey data tells us about attitudes to austerity.
-
Glasgow Household Survey 2016
Results of the 2016 wave of the Glasgow Household Survey, conducted for Glasgow City Council
-
Nationwide explores consumer confidence following referendum
A new poll by Ipsos for Nationwide reveals that despite some economic concerns following the referendum, the majority (58%) of the public feel that their personal financial situation will be unchanged over the next six months.
-
It's good to talk: organ donation and the importance of making your wishes known
For Organ Donation Week, Josie Lloyd and Charlotte Simms blog on recent Ipsos polling on organ donation and whether it aligns with current legislation.
-
A tipping point for banking?
Following the recent Open Banking reforms announced by the Competition and Markets Authority, Callum Watling writes about how new technologies are reshaping the banking landscape and changing the way consumers interact with money.
-
Counting the cost of Brexit: How should Financial Services adapt to post-referendum Britain?
Paul Stamper, head of Financial Services, Ipsos, analyses our recent polling on consumer confidence after the Brexit vote and looks at what financial institutions can do to weather the post-referendum storm.
-
85 per cent of business leaders do not rate their organisations highly at delivering high quality customer service
According to "Captains of Industry", an annual survey of more than 100 of the most senior figures in top UK companies, 85% of business leaders do not rate their organisations highly in terms of consistently delivering high quality customer service.
-
Ethnography: An Unfiltered View of Reality
Originally used as a method to understand tribes or cultures in distant lands, today ethnography is applied to any culture including our own.
-
The Future of Money
Who will win the fight for customer wallets? The banking landscape is shifting as never before, says Hugh Good in the Financial Services Forum.