Glasgow Household Survey 2016

Results of the 2016 wave of the Glasgow Household Survey, conducted for Glasgow City Council

Since 1999, Glasgow City Council has measured residents’ views of local services and other aspects of life in the city via the annual Glasgow Household Survey (GHS). Ipsos conducted the latest wave fo the survey in spring 2016 to.

The topics covered in the 2016 survey were: quality of life and local resilience; the local environment; satisfaction with services; council reputation and communications; financial challenges affecting the council; managing financially; and fairness and equality.

Some key findings from the 2016 survey include:

  • The majority of respondents (96%) were satisfied with Glasgow as a place to live, including 48% who were ‘very satisfied
  • Seven in ten were satisfied with services provided by the Council Family Group, stable on previous years of the survey
  • Around two in five (42%) respondents said they were living comfortably on their present income and a similar proportion (43%) said they were coping. Thirteen per cent said they were finding it difficult to cope.
  • Approaching two thirds (64%) of respondents believed that Glasgow should do everything it could to get rid of all kinds of prejudice, while 20% believed that sometimes there was good reason for people being prejudiced against certain groups.

Ipsos interviewed a representative quota sample of 1,023 Glasgow residents (aged 16 and over) between 1 April and 5 June 2016. The sample was proportionately stratified by the three Sector Community Partnership Areas in the city – namely, North West, North East and South.

All interviews were conducted face-to-face in respondents’ homes using Computer Assisted Personal Interviewing (CAPI).

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