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Public Attitudes To Public Services
MORI conducted a survey for the Cabinet Office in March this year on attitudes to public services. Key findings include:
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MORI Political Monitor November - Topline Results
Labour's lead over the Conservatives remains in November's MORI Political Monitor. It currently registers 35% support among those certain to vote (down four points on October's measure). The Conservatives are at 31%, up two points, with the Liberal Democrats on 23% (up one). Ratings of both Tony Blair and Michael Howard remain negative, by a 2:1 margin. Defence and foreign affairs remains, in the eyes of British voters, the most important issue facing Britain today, although those who say the NHS and Health is most important has gone down, slightly, from 36% last month to 32% this month. After hitting 20% in October (the highest level for four years), mentions of pensions/social security have fallen to 12%.
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MORI Political Monitor November
Labour's lead over the Conservatives remains in November's MORI Political Monitor. It currently registers 35% support among those certain to vote (down four points on October's measure). The Conservatives are at 31%, up two points, with the Liberal Democrats on 23% (up one). Ratings of both Tony Blair and Michael Howard remain negative, by a 2:1 margin. Defence and foreign affairs remains, in the eyes of British voters, the most important issue facing Britain today, although those who say the NHS and Health is most important has gone down, slightly, from 36% last month to 32% this month. After hitting 20% in October (the highest level for four years), mentions of pensions/social security have fallen to 12%.
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Government Delivery Index
MORI's latest Delivery Index survey, conducted for the Financial Times, shows that the public remain divided over whether the Government's policies will improve the state of the economy. The public also remain sceptical about the Government's ability to improve public service in the long term, although trends on both these areas have improved since 2003.
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What drives satisfaction with local government?
If an authority is perceived to provide generally good quality services and good value for money, then it is highly likely to also achieve strong satisfaction ratings. Indeed, perceptions on these attributes are consistently shown to be the strongest drivers of overall satisfaction across different studies and across key sub-groups within the population.
This report highlights some key areas where further collection of data would be helpful in providing evidence to explore various hypotheses around the drivers of satisfaction -
Public Satisfaction With Local Government
Ratings of local government fluctuate over time, with perceptions of the institution consistently less well regarded than individual service areas. Latest findings show signs of a potential recovery after notable declines in ratings since the late 1990s. When asked to identify reasons for satisfaction/dissatisfaction with their local authority, residents typically find it difficult to pinpoint specific reasons, highlighting the complex set of issues which underpin a council's reputation. If an authority is perceived to provide generally good quality services and good value for money, then it is highly likely to also achieve strong satisfaction ratings. Indeed, perceptions on these attributes are consistently shown to be the strongest drivers of overall satisfaction across different studies and across key sub-groups within the population.
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Sharing Home PCs
Keeping in touch using a home PC can lead to tension in the home, with 90% of home PC users who use email to keep in touch saying they argue with other family members over who gets to use the PC.
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Saving The World Will Have To Wait - Most Americans Need Convincing
Britons are now much more willing to take action to reduce climate change than Americans, who remain unconvinced of the need to change their behaviour, despite being the world's biggest polluter. Recent research by MORI for the Climate Group shows that Great Britain's population is more willing to consider 'acting now' to tackle climate change than is the US (63% vs 46%). By contrast, Americans are more hesitant, saying that 'wait & see' is the preferable course of action (41% vs 27% in Britain).
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Scottish Attitudes Towards Reporting of Asylum Issues
One in two Scots do not feel that reporting of asylum issues by newspapers is fair and accurate, according to new research from MORI. The research, commissioned by Oxfam Scotland, reveals that 51% of Scottish adults disagree that most reporting of asylum issues by newspapers is fair and accurate, compared with 27% of Scots who agree that it is.
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Attitudes To Renewable Energy In Devon
Research by MORI shows that the vast majority of Devon residents support the use of renewable energy (86%) and only a small proportion oppose it (two per cent). Support for renewable energy is reflected in high levels of support for wind power (76%) and biomass power (67%).