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Has a solution to fixing the general insurance market been found?
We’ve been talking about it for years, but has a formula to transform the general insurance market so that customers stop getting penalised for their loyalty finally been found? Jamie Talmage looks at how the FCA’s recent policy decision on how insurers need to price their products next year might play out.
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Checking out without checking the bank account; is easy credit fair on your vulnerable customer base?
With spending and digital credit on the rise, how can businesses create a great customer experience using flexible payment options while ensuring they aren’t putting more vulnerable customers at risk?
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Vaccine hesitancy among ethnic minority Britons
Concerns about new coronavirus variants and a possible exit wave are a reminder that there is still work to be done to defeat the pandemic. We consider how the uneven impact of the pandemic across different ethnic groups is mirrored by the uneven way they are emerging from it, and look at how important vaccine uptake is to preventing racial disparities from widening further.
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All change? Travel behaviour, attitudes and social impact of COVID-19
Ipsos conducted a UK-wide online survey during February and March 2021 on behalf of the Department for Transport as part of the All change? research programme.
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Despite concerns for the year ahead, majority of Britons are hopeful for 21st June end of lockdown
Britons are hopeful the current lockdown will end as planned on the 21st June however many are concerned about further lockdowns, new COVID-19 variants and another wave of Coronavirus cases
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The NHS, jobs and mental health are the public’s top priorities for rebuilding after COVID-19
Study from academics at Mile End Institute, Queen Mary University of London examined public opinion and the commitment to ‘build back better’
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Elected mayors across England seen in positive light although more for standing up for their regions than service delivery
Public expects joint working between Westminster and mayors when it comes to delivering the “levelling up” strategy
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NHSX reviews on digital technology innovation and digital capabilities in Adult Social Care
NHSX, a joint unit of NHS England and the Department of Health and Social Care, driving the digital transformation of care, have commissioned Ipsos and the Institute of Public Care (IPC) at Oxford Brookes University to conduct two related reviews: the first one focuses on the adoption and scalability of technology innovation in the adult social care sector. The second one, which is conducted jointly with Skills for Care, looks at the digital capabilities of the adult social care workforce.
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Public satisfaction with the NHS is high, but waiting times are the public’s priority
Latest findings from the Ipsos UK KnowledgePanel show that over two in five expect the general standard of care to get better, and the public’s top priority for the NHS is improving waiting times
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Life after Brexit – Britons predict more expensive food prices and falling EU migration
New polling by Ipsos, in partnership with the EU|UK Forum, shows that Britons are expecting food prices to become more expensive, fewer migrants to come to the UK from EU countries and holidaying in the EU to become more difficult.