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Royal Mail's Quality Of Service: The Customers' Viewpoint
New research carried out by MORI jointly on behalf of Royal Mail, Postwatch, the consumer watchdog for postal services, and Postcomm, the industry regulator into the current perceptions and requirements of the postal service is released today. This survey is part of a larger review process undertaken by Postcomm to ensure that the new Royal Mail Quality of Service targets, to take effect from April 2006 as part of the new price control, encourage the operator to reach and maintain an acceptable level of service relative to price and customer expectation.
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Media Image Of Young People
For Young People Now magazine, MORI analysed local and national press for all mention of children, young people and related terms during the week 2-8 August 2004. A mix of 17 tabloid, broadsheet and local papers carried a total of 603 'youth' related articles.
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Britain's Favourite Comedians
At the end of May, Objective Productions asked MORI to conduct a reputable survey among the British public in order to identify which current comedians are the Nation's favourites — for a series of TV programmes on Five commencing 3rd October.
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Investor Views On Company Security
Almost nine in 10 (87%) investors feel if a company fails to deal with a security incident quickly and efficiently it would alter their perception of that company, according to new research from MORI. The survey, commissioned by management and IT consultancy LogicaCMG, shows seven in 10 investors (70%) feel their perception of the company would be altered if the company experienced an information security breach.
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Business Views On New Legislation
New research carried out by MORI, on behalf of Corporate Edge, shows NGOs and CSR experts are highly supportive of proposed Operating and Financial Review (OFR) legislation, while institutional investors, the intended audience for the proposed report, still need convincing.
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MORI Political Monitor - Political Attitudes in Great Britain
MORI's latest Political Monitor shows that satisfaction with the way Tony Blair is doing his job as Prime Minister and with the Government generally has fallen since December last year. The Conservatives have also made gains in terms of voting intention, though Labour retains a narrow lead. However, it should be noted that fieldwork for the last Political Monitor in December was carried out immediately after the capture of Saddam Hussein, which provided a boost to the PM's approval ratings and Labour's voting intention share.
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Ethical Companies
Three-quarters of the British population (74%) say more information on a company's social and ethical behaviour would influence their purchasing decisions, according to MORI's latest research.
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Workplace Discrimination
Age is the largest determinant of whether a person is likely to be ill-treated in the workplace, according to new research from MORI. The survey — Diversity Matters — conducted for The Guardian and TMP Worldwide, shows nearly a quarter (23%) of British employees claim to have fallen victim to discrimination, bullying or harassment at work. This rises to 37% of older workers (over 55s). Ill treatment because of age is higher than that due to gender, race or sexuality, and is marginally higher than that because of disability.
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The Fewer Meetings The Better
A third of British workers who attend meetings on a regular basis (33%) think the fewer meetings they have to attend the better, according to research conducted by MORI for National Meetings Week (6–10 October 2003).
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Airport Expansion In The South East
Most British MPs think it is important that airport capacity in south east England is expanded over the next few years, according to new research from the MORI Reputation Centre.