Search
-
In AI We Trust? How AI Is Impacting the Financial Sector
As buzz words go AI, or Artificial Intelligence, is one of the biggest. AI is creeping into our lives in ways we didn’t expect. But, do we trust it to perform when it comes to big decisions?
-
Impersonal service? Ensuring AI enhances rather than diminishes the customer experience
Artificial intelligence promises to revolutionise customers’ engagement with brands and organisations. But how do we realise the potential of AI to overturn the widespread perception that customer service is getting more automated and impersonal? Matthew Chatterton highlights five steps companies can take to ensure AI plays a positive role in delivering for customers.
-
Global attitudes towards the World Cup 2018 in Russia
The latest Ipsos Global Advisor survey was conducted in 27 countries around the world and explores the attitudes towards the FIFA World Cup 2018 in Russia among those aware of the upcoming tournament. The survey was conducted online among adults aged under 65.
-
Half of public in favour of relaxing visa cap for non-EU skilled workers
Ipsos's May 2018 Political Monitor shows trust in the PM to make the right decisions on immigration has fallen significantly.
-
Ben Page looks at rising concern about mental health
In his latest blog for the Municipal Journal (MJ) Ben Page looks at our latest polling for NHS Providers looking at the public's views towards funding of the NHS, and their priorities when receiving care.
-
Going beyond continuous listening …
In our latest blog, Kimmo Parkki, Director at Ipsos LEAD, explains why continuous dialogue and shared accountability between managers and their direct reports is much more important than formalised “continuous listening” tools and processes
-
Has the Digital Banking revolution finally started? The FinTech landscape in 2018
Spurred on by Open Banking, advocates of FinTech are forecasting a revolution in the financial services sector. But with the change seemingly slow to happen, Tom Erasmus asks will the latest innovations finally overcome consumer inertia?
-
The Hacker: Why Protecting your Data is More Important than Ever Before
These days almost all companies recognise that they must take appropriate security measures to prevent hacks or data leaks. With advancements in technology happening at a record speed, and with data being recorded and stored in greater volumes than ever before, it is critical that companies protect their data.
-
BBC Global Survey: A world divided?
A new global Ipsos study, carried out in 27 countries for the BBC as part of its Crossing Divides season, highlights the extent to which people think their society is divided.
-
Open Banking Data Sharing Dilemmas
This report prepared by Ipsos for Barclays Bank is designed to understand the human side of Open Banking.