Customer Success Festival

Do you want to connect with the world's fastest-growing community of top customer success executives from major corporations and innovative startups, and unlock unparalleled opportunities for professional growth? Join us at Customer Success Festival to hear the results of our 2023 Ipsos research among almost 1,000 CX and EX professionals, from 60+ markets across the world.

Our experts – Stephanie Bannos and Sarah Logman – are hitting the main stage on November 15 [11am]. Their session will provide you with a better understanding of Experience Management today, and will highlight what's challenging, what's urgent and what's to come. Hear more about: 

• Current state of play in Customer and Employee Experience - across sectors, and B2C vs B2B
• What’s changed over the last few years, and what the future holds
• Levels of Experience Management (XM) maturity - who’s now ahead of the curve and who’s lagging
• XM challenges, including, of course, those relating to AI and ESG
• Top priorities for CX and EX practitioners - where there’s still work to be done and the opportunities that lie ahead

To join us, please register here.

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