SHOPTALK Innovation Week

Join Ipsos at the retail industry’s two biggest fall events, now combined as Shoptalk Innovation Week. This year, Groceryshop and Shoptalk Fall have united under a single community umbrella during the critical end-of-year 2027 planning window.

In pursuit of better value and lower prices, consumers are shopping across multiple retailers and increasingly switching brands. With customer loyalty under pressure, Ipsos’ Jesse Itzkowitz will moderate a dynamic session with three leaders who will share the new strategies and tactics they’re using to boost retention, visits, and purchase frequency, such as:

• Tapping data from loyalty programs and other sources to offer targeted, behavior-based incentives
• Aligning products and assortment with new consumer preferences
• Building emotional connections with consumers and creating unique shopping experiences

Earning Loyalty from the Brand-Agnostic Shopper | September 24 | 1:30pm

Speakers:

• Jesse Itzkowitz, Chief Behavioral Scientist, Ipsos
• Kevin Hartley, Co-Founder & CEO, Cambio Roasters
• Katie Kobus, VP, Marketing, Save a Lot
• Ajay Salpekar, GM, Beauty & F&B, TikTok Shop

Click here to join us at SHOPTALK!