QUALTRICS Experience Live
QUALTRICS Experience Live

QUALTRICS Experience Live

07 May 2026
San Francisco, CA

Experience Live brings together experience builders, researchers and business leaders ready to learn, connect and lead. Join us to hear from voices shaping tomorrow, and walk away with proven practices and a clear path to delivering real impact — for you and your organization. We are delighted to partner with T-Mobile to share insights from our reject project:

Decision-Ready CX: How Ipsos & T-Mobile are Accelerating Action with AI | 2:30pp

Discover how Ipsos and T-Mobile (OCX) 2.0 is redefining customer experience by turning everyday feedback into powerful, decision-ready insights—using AI already built into Qualtrics, with no added complexity. In this fireside chat, learn how leading teams are boosting engagement, uncovering real customer pain points, and accelerating action through a simpler, smarter approach to CX.

Speakers:

  • Carly Rintisch

    Carly Rintisch

    Sr. Manager of Omnichannel (OCX) and Frontline Insights, T-Mobile

  • Kimberley Thorpe

    Kimberley Thorpe

    VP Experience, Ipsos