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How do you mystery shop an omnichannel world?
The past year has changed the way we shop and raised our expectations for the omnichannel experience.
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Most Americans support increasing the federal minimum wage to $15 an hour
A new Amazon/Ipsos thought leadership study finds that Americans look to large companies to help push forward raising the minimum wage.
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American consumers want more ways to buy and pay in the future
Ipsos finds unprecedented disruption raised shoppers’ expectations for retail
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Patient Surveys Are Changing As Everyone Moves Online
Here’s how to ensure accurate data using online surveys to supplement quality metrics.
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Cliff’s Take: Americans Welcome Federal Support
Broader skepticism of big government lessened during the pandemic.
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Americans are most likely to trust healthcare workers and doctors
Partisanship drives difference in opinion amongst professions
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U.S. consumer confidence reaches new pandemic high
Sentiment rallies for fourth-straight week, driven by increased optimism about jobs
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For Affluents, is it Time for Optimism?
Here's how to reach affluent Americans as spring approaches, vaccinations increase and the world re-emerges