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AP/AOL Poll: More Than Half Of Baseball Fans Say The Sport Hasn't Done Enough To Curb Use Of Steroids

AP/Ipsos Poll: Shaky Confidence In Government's Ability To Deal With Bird Flu

Consumer Habits Are Hard to Break--Even Good Ones

Targeted, Educational, And Sustained Advertising, Strong In-Store Support, And Realistic Expectations Key To Success For High-Investment Or New-To-The-World Products, Says Article From Ipsos Vantis

RBC CASH Index: Consumer Confidence Holds Steady Heading Into Second Quarter

AP/Ipsos Poll: Bush, GOP Hitting New Lows In Public Opinion

AP/TV Guide Poll: Katie Couric Heads To Evening News As Poll Shows Viewers Prefer Her In The Morning

Corporate Reputation: Connecting Fantasies With Reality

Ipsos Unravels Customer Satisfaction And Retention History, Mythology, And Reality

AP/Ipsos Poll: More Than Half Open To Allowing Illegal Immigrants To Enter Temporary Worker Program

Getting to the Root of Innovation Part 1 of 2

Creating Actionable Segmentation Based on Market Landscape "White Space" Part 1 of 2 View part 2

The Insurance Industry's Reputation after Hurricane Katrina

The hurricanes of 2005 had a devastating effect on the life and livelihood of Gulf Coast residents, and could be having a negative effect on the insurance industry. Recovery from the tremendous damage wreaked by Hurricane Katrina will cost unprecedented amounts of money: the U.S. government's most recent budget estimates spending for hurricanes Katrina and Rita at more than $100 billion. Recently, the Bush administration asked Congress to approve another $18 billion in aid, still far short of what's needed, according to insurance industry analysts. Tensions among the key players--federal, state, and local governments, disaster and relief agencies, the insurance industry, and hundreds of thousands of policyholders--seem unavoidable.