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Ipsos Loyalty: Customer Experience and Critical Incidents
Ipsos Loyalty carried out an extensive survey across seven sectors in the U.S. to understand the dynamics of Critical Incidents, which are defined as “Moment of Truth” experiences with customers — both good and bad.
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Ipsos/Reuters Poll (April 6): Core Political Approval
Washington, D.C. — Barack Obama's approval remains at 46% this week.
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Ipsos Appoints President for Ipsos Marketing Quantitative in the U.S.
Joe Marshall Crosses Pond to Lead Innovation and Market Understanding Research Business
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Ipsos/Reuters Poll (March 31): Core Political Approval
Washington, D.C. — Barack Obama’s approval is at 46% this week
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Ipsos/Reuters Poll (March 28): Core Political Approval
Washington, D.C. — Barack Obama's approval is at 45% this week