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Who's Cutting the Cord?

by Gavin Bridge & Irene Manahan

Find The Next Big Thing, And Make It Bigger

Innovate In The Real World

The Complete Picture: To Mystery Shop or Conduct Satisfaction Surveys?

For many industries, including financial, technology, retail and travel, an integrated CSat and mystery shopping program is crucial to truly monitoring the customer experience. Do your metrics give you a complete picture?

Thomson Reuters Signs Exclusive Agreement to Distribute Ipsos Global Primary Consumer Sentiment Index

Average of 40% of Oncologists In Key Markets Around The World Are Not Sure Whether Local Healthcare Reforms Are Heading In The Right Direction

New Ipsos Healthcare Survey Reveals Oncologist Perceptions: Findings from the US, 5-EU, Brazil and China

Employees with Intercultural Skills Provide Added Benefits in their Workplace

Majority of Type 2 Diabetes Patients in China Yet to Benefit from Latest Generations of Oral Treatment

Global Support for Country Engagement in World Affairs Up in 2012

But Local National Economic Assessment Can Temper Taking Action

Is Your Brand Truly Consumer-Centric?

This article discusses the challenges of being too brand-centric in the hope that readers might think more about their consumers, and less about their brand.

Shoppers Flock to Web, Mobile Devices to Hunt Down Holiday Bargains

Shoppers Want Deals and Are Using Technology and Media to Find the Best Bargain