Consumer Behavior


Nearly One Half (45%) of Canadians Considering a Used Car as their Next Vehicle

Based on their Experience, Most (93%) Believe a Used Car is Reliable

For BC Consumers, Retailer Customer Service is King

Service beats out pricing, products and convenience in defining retailer excellence.
Independently owned retailers are most likely to be viewed as excellent.

British Columbians Placing Less Emphasis on Environmental Factors in Store Choice Decision

BC retailers could be doing a better job at communicating their environmental actions as half of
residents (46%) rate their performance as poor

Home Purchasing Intentions Move Full Steam Ahead

Nine in Ten (91%) Once Again See Buying a Home as a Good Investment

Poll of Merchants with Credit/Debit Capabilities
Rates TD Ahead of the Curve in Satisfaction With Primary Acquirer

Data Reveals Higher Levels of Satisfaction Among TD Merchants in Areas Such as Accuracy of Information, Reliability of Equipment and Quality of Support

Most Think They Can't Vacation for Less than $100 Per Person, Per Day

Despite Economy, Most Canadians Plan to Spend As Much (54%) or More (19%) on Their Next Holidays than the Last

Canadian Post Secondary Education (2)

Canadians Perceive Post-Secondary Education as a "Must Have" for Success in the Coming Decade; a Third Intend to Pursue Further Studies in Next 2-3 Years Public