Consumer Behaviour


Exceeding customer expectations around data privacy will be key to marketers’ success, new studies find

Two landmark studies – commissioned by Google in association with Ipsos and Boston Consulting Group (BCG) – have provided unique insights into the complex and contradictory attitudes customers have to privacy online, and the opportunities brands have to reconcile those tensions1. They have also shown how the most digitally mature marketers are best placed to respond to these shifting customer dynamics, being twice as likely to grow their market share over a 12-month period compared to less digitally mature marketers2.

Global consumer sentiment growth has nearly halted

Consumer confidence is down in the world’s two largest economies
Consumers Event

[WEBINAR] KEYS - In Search of Empathy

This Ipsos webinar series is dedicated to helping our clients better understand the dynamics of today as they prepare for tomorrow. Our focus is on bringing together new perspectives, based on real-life experiences and insights grounded in research.

[WEBINAR] KEYS - The World at Home

This Ipsos webinar series is dedicated to helping our clients better understand the dynamics of today as they prepare for tomorrow.
Consumer Behaviour Publication

Consumer Consciousness

A new survival strategy in an increasingly volatile world
Consumer Behaviour Publication

Making the most of our regrets

What we can we learn from regrets? For the market researcher, regret is an important construct that can enhance our understanding of decision-making and consumer behaviour.

[WEBINAR] KEYS - E-commerce Acceleration, Omnichannel Strategies for the Evolving Consumer

[WEBINAR] KEYS - E-commerce Acceleration, Omnichannel Strategies for the Evolving Consumer
Consumer Behaviour Publication

First Impressions Matter

Understanding the power of spontaneous reactions to develop stronger innovations
Behavioural Science Publication

The Science of Behaviour Change

The principles and practice of tackling behaviour change challenges in a world that remains unpredictable and changeable.