54% lack confidence in quality of local NHS services for this winter as concerns over waiting lists intensify

The December Ipsos Political Monitor, taken 7-13 December, shows the level of public concern over the NHS for this winter
  • Labour extends lead as most trusted to improve the NHS

Confidence in local NHS services

Six in ten, 59%, are very/fairly confident that a friend or family member would receive good care from local NHS services, 39% lack confidence (not very confident/not at all). In January 2015, a time when there were also warnings about the pressure facing the NHS over the winter, 83% were confident.

Only 44% are confident local NHS services will provide high quality care to patients during this current winter, but 54% do not have much confidence. In January 2015, 72% were confident, while 16% were not.

Confidence

Waiting times

Concerns over waiting times are widespread and strengthening. 84% agree that waiting times are too long for emergency care (up 6 points since December 2021), including 64% who strongly agree (up 19 points).

Even more, 89%, agree that waiting times are too long for non-emergency care (up 2 pts since his time last year, although those who strongly agree has risen 10 pts to 67%).

WaitingWhen asked who is most to blame for long waiting lists, the top answers from the public are not enough doctors and nurses/overworked/undertrained/underpaid staff (39%), underfunding/cuts generally (34%) and Conservative government/party policies (26%).

Blame

Most trusted party on the NHS

Labour has extended its lead as the party most trusted to improve the NHS. Nearly half, 47%, trust Labour most, up 5 points since September, while only 11% trust the Conservatives most, down 9 points. Even among the Conservatives’ 2019 voters, views are split: 29% trust the Conservatives most to improve the NHS, 32% Labour (although the Conservatives are most trusted among their current supporters, at 41%).

Trust

Gideon Skinner, Head of Political Research at Ipsos UK, says of the findings:

“The severity of public anxiety for the NHS this winter is plain to see, with worries over waiting lists intensifying and just over half lacking confidence that local health services can provide a high quality of care for patients over the season. Some of this is partly down to long-running concerns over staffing issues and funding, not to mention the effects of the pandemic, but the Conservatives do not escape blame, with Labour extending its lead as most trusted on the NHS. And with the focus on the challenges facing the health service only likely to continue over the cold months, this could be a crucial political battleground.”

Technical note

Ipsos interviewed a representative sample of 1,007 adults aged 18+ across Great Britain. Interviews were conducted by telephone: 7th to 13th December 2022. Data are weighted to match the profile of the population. All polls are subject to a wide range of potential sources of error. On the basis of the historical record of the polls at recent general elections, there is a 9 in 10 chance that the true value of a party’s support lies within 4 points of the estimates provided by this poll, and a 2 in 3 chance that they lie within 2 points. This is especially important to keep in mind when calculating party lead figures.

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