Access To NHS Dentists

Ipsos research among adults in England and Wales reveals that a third had not been to a dentist since April 2006.

Recent Ipsos research among a representative sample of adults in England and Wales, conducted on behalf of Citizens Advice reveals that a third had not been to a dentist since April 2006.

Among the two-thirds who had, 64% had NHS treatment, 31% had private treatment, the remainder had both.

Among all those who had not been to an NHS dentist since April 2006 (998 adults), the most common reasons given for not doing so are lack of access to an NHS dentist (31%) and 'not needing treatment' (30%).

Topline Results

  • The questions were placed on Ipsos's Omnibus.
  • A nationally representative quota sample of 1,813 adults aged 15 and over was interviewed throughout England and Wales.
  • Interviews were conducted face-to-face in respondents' homes, using CAPI (Computer Assisted Personal Interviewing) between 7-13 December 2007.
  • The data have been weighted by gender, age, location, and social class, to reflect the national profile of England and Wales.
  • An asterisk (*) indicates a percentage of less than 0.5% but greater than zero.
  • Where figures do not add up to 100, this is due to multiple coding or computer rounding.

Q1 Have you been to a dentist since April 2006 or not? Base: All (1,813)

160 %
Yes 65
No 34
Don't know 1

Q2 When you last went to the dentist did you have NHS treatment, private treatment or both? Base: All adults who have been to the dentist since April 2006 (1,110)

160 %
NHS 64
Private 31
Both 4
Don't know 1

Q3 Looking at this card, please tell me which, if any, of the following are the main reasons why you have not been to an NHS dentist since April 2006? Base: All adults who have not been to an NHS dentist since April 2006 (including those who have visited a private dentist) (998)

160 %
Total citing Lack of NHS Accessibility 31
There are no NHS dentists in my local area that are taking on new patients 19
I can't find an NHS dentist to treat me so have gone without treatment 4
I can't find an NHS dentist so have been to a private dentist for treatment 10
I simply can't find an NHS dentist 8
Total citing Cost 4
I can't afford treatment / the fee / too expensive 3
I can't afford the NHS charges 2
Total citing Time issues / Forgot 8
I haven't got the time to go 4
Keep forgetting / Haven't got around to it 3
I no longer get a reminder 2
Total citing Concern 6
I am afraid of dentists 4
I've had a bad experience with a dentist 3
Worried about contracting an infection / Lack of sterilisation -
Total citing Prefer Private / Other 9
I prefer to have private treatment 6
Private treatment is superior 5
I visit a dentist abroad 1
Total citing No need 30
I have not needed treatment 20
I don't feel there is anything wrong with my teeth / Haven't felt the need to go 11
I can't find any dentists in my local area 7
No teeth 1
Have dentures / False teeth 2
Happy with present dentist *
NHS dentist switched to Private 1
Other 2
No particular reason 8
Don't know 3

If respondent asked what the NHS charges are, they were informed there are 3 bands: In England -- band 1 16315.90, band 2 16343.60, band 3 163194. In Wales -- band 1 16312, band 2 16339, band 3 163177.

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