Financial Services


Financial Services Publication

SME Finance Monitor

Independent, robust and respected data on access to finance amongst SMEs in the UK.
Financial Services Publication

Business Banking Service Quality

Independent service quality survey results: business current accounts.
Financial Services Publication

Business Banking Service Quality: Northern Ireland Results

Independent service quality survey results: business current accounts.
Financial Services Publication

Business Banking Service Quality: Great Britain Results

Independent service quality survey results: business current accounts.

Personal banking service quality – Northern Ireland

Independent service quality survey results

Personal banking service quality – Great Britain

Independent service quality survey results

Personal banking service quality

Independent service quality survey results
Gender Survey

Young men recognise the risks of crypto but are more likely to invest anyway, Ipsos poll reveals

Young men are more likely to have engaged in cryptocurrency investments and gambling activities than young women. However, they are also more likely to view cryptocurrency as riskier than other investments.
Customer Experience Publication

Moments of Truth: Retail Banking

Stand out from the crowd and develop memorable customer experiences with robust competitor benchmarking grounded in behavioural science and Consumer Duty outcomes.