Annual London Survey 2004
The 2004 Annual London Survey carried out by MORI for the GLA shows that Londoners are generally positive about life in the Capital. There is good news on the environment, where litter, noise and air quality are seen to be less of a problem than a year ago and over the past five years. Three people in four say they are satisfied, with only about one in 10 (11%) dissatisfied.
The cost of living and housing remain key issues in the Capital for most people. There has been a significant increase in the number of people mentioning the cost of living as being one of the worst things about living in London, up five points from 47% in 2003 to 52% in 2004.
Community safety remains an issue and fears about assault and physical attack have increased since 2003. However, a third of Londoners (35%) say they have seen more uniformed police officers across London in the past year There is continuing demand for more bobbies on the beat; more police around on foot is cited as the key measure that would most improve safety in the area: up from 61% in 2003 to 65% in 2004.
London is seen as better place to get around, although there remains a strong demand for improvements in the underground and roads. Traffic congestion is seen as a major problem by 45% of Londoners. This is relatively unchanged since 2003, but shows a significant fall from its 2002 figure (62%).
Satisfaction with the Mayor has improved since 2003, with two in five (39%) now saying they are satisfied with the way Ken Livingstone is doing his job. Dissatisfaction has now fallen to 21%. Londoners have strong views about him one way or another -- he is the 'marmite Mayor': you either love him or hate him. Despite the introduction of some controversial policies, such as congestion charging, which remains a polarising issue among his supporters and opponents, Ken Livingstone is more popular now than ever.
Information provision both about what the Mayor and GLA are doing for London has also improved.
- Topline Results - pdf document, 70K
Technical details
MORI carried out 1,435 interviews face-to-face in respondents' homes with residents in the Greater London area between 27th October and 20th December 2004. The data are weighted by gender, age work status and ethnicity to the known profile of Greater London; also by GLA constituency to reflect the adult population profile
