... but watch out for the `Hotel Rwanda' effect! How LOVEFiLM has harnessed the power of Big Data to keep the customer satisfied. Claire Emes blogs in MediaWeek.
A new survey from Ipsos in the UK, in partnership with The Royal Foundation for Early Years, reveals that business leaders believe there will be an increased need for ‘human skills’ (self-direction, emotional self-management, adaptability, creativity, etc.) in the next 5-10 years (81%), but that many find it difficult to find employees with strong human skills (45%).
A new Ipsos KnowledgePanel survey offers an in-depth analysis of democratic perceptions in 9 Western countries, highlighting dissatisfaction with democracy and deep worries about its future.