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Ipsos
News & Events : News

News & Events

Society

Big decline in belief public services are listening, as Reform UK becomes magnet for those who feel powerless, study finds

The share of Britons who believe most public services are ready to listen to complaints has halved over the past 23 years, falling from 49% in 2002 to just 26% today, according to new research that reveals widespread feelings of powerlessness across the country – and among Reform UK supporters in particular.
16 September 2025
Consumer & Shopper

Volkswagen Group UK Redefines Customer Experience Measurement Through Ipsos and Medallia Collaboration

Ipsos, along with Medallia, Inc., has announced the next step in its partnership with Volkswagen Group UK, marking the next phase in VWG UK’s customer experience journey.
16 September 2025
Society

Public Interest In Standards Of Public Services

MORI was commissioned by the Cabinet Office to examine how much the public knows — or cares — about the way public services in Britain are inspected.
19 December 2002
Consumer & Shopper

City Judges Companies On Honesty And Performance

City analysts and investors are increasingly judging companies on their honesty and integrity, according to a new report by MORI. The report, commissioned by the Investor Relations Society (IRS) shows one third (34%) of analysts and almost half (46%) of investors judge senior management on these criteria, a rise of 11 percentage points and three percentage points on last year respectively.
5 December 2002
Society

Age Discrimination At Work

People who suffer discrimination at work are more likely to be a victim because of their age than any other factor, including race or gender — according to new research from the MORI Social Research Institute.
2 December 2002
Society

Technological Christmas

Millions of people in Britain will be shopping on the net over the next month, with a quarter (26%) saying they would definitely or probably shop online this Christmas. The vast majority of those who currently shop on-line (86%) find it very or fairly easy to do so. Books, CDs and toys/games head the list for on-line shoppers.
29 November 2002
Society

The 2004 Periodic Review Research Into Customers' Views

In conjunction with the joint industry steering group, MORI carried out a major study to inform decision makers in the water industry on customers' priorities. The findings provide a better understanding of their views on the scope and pace of potential improvement programmes during 2005 to 2010.
29 November 2002
Society

Public pragmatic on waste charges

People would generally be opposed to being charged for producing non-recyclable rubbish, according to a new report from the MORI Social Research Institute. Many are worried about 'stealth' taxes, but they are more likely to accept the idea if certain conditions are met.
27 November 2002
Society

Cross Border Shopping

A third (34%) of UK consumers have bought goods or services from abroad in the past 12 months and of these three-quarters (75%) have bought something from EU countries, according to a new survey conducted by the MORI Social Research Institute.
26 November 2002
Society

Is Industry Socially Responsible?

Corporate responsibility continues to be an important influence on the opinions and behaviour of stakeholders including consumers towards companies, according to new research by MORI. The results are from MORI's annual Corporate Social Responsibility survey, which is sponsored by a number of organisations.
25 November 2002