Search
-
Care costs 'unknown' to most Londoners
Ipsos’s latest polling amongst Londoners, carried out on behalf of London Councils, shows that nearly three in five Londoners incorrectly believe they won’t have to pay anything towards the costs of their old-age care.
-
Engaging the public in decisions about helping vulnerable energy consumers
In 2013, Ofgem asked Ipsos to use the Consumer First Panel to undertake deliberative research to explore in detail consumer views about vulnerability and the non financial support that vulnerable customers may need from energy companies.
-
How to improve financial media relations in 2014
Alex Moss says our annual survey of personal finance journalists has uncovered some recent pain points which financial media relations teams should be trying to improve upon for 2014.
-
Antibiotics: a cure for the common cold?
An Ipsos poll commissioned by the Royal Society of Chemistry has shown that 74% of the public believe that a major research and development effort is needed to create new antibiotics for fighting infectious disease.
-
National Highways and Transport Survey 2013
An Ipsos survey for the National Highways & Transport (NHT) Network shows the public think the pothole problem is getting worse, but individual council results vary significantly.
-
Redefining Luxury - Trends in the Luxury Industry
This research report looks at the changing definition of luxury, the new luxury consumers, the rise of online shopping among luxury consumers and two key trends shaping the luxury world: personalisation and emotional experiences.
-
National Highways and Transport Survey 2013 - DataFizz
James Stannard discusses Ipsos's latest infographic, which displays data from the 2013 National Highways and Transport Survey.
-
Customer Service: Fluid in Character but Consistent in Importance
Customer service has been seen consistently as an important factor to both consumers and opinion-leaders when making their judgements and decisions about companies in the UK Financial Services industry, writes Alex Moss.
-
Satisfaction with Banking Customer Service
An Ipsos survey for Chameleon PR has found that the top three points for improving customer service in GB are enabling customers to bank when and how they want (49%), friendly and knowledgeable staff (45%) and easy access to the branch (39%).
-
Reputation Council - November 2013
The eighth sitting of the Reputation Council brings together over 100 senior communicators from some of the most respected corporations in the world. This wave of research investigates the case for enlightened self interest, capitalising on reputational equity, reputation and business strategy and the challenges and opportunities of social media.