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Young People On Edinburgh
Additional discounts for young people, more work experience and a greater say in decisions that will affect them are what young people in Scotland's capital want according to new research by MORI Scotland.
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Attitudes To Irish Language Radio Programming
A quarter of radio listeners in Ireland (25%) listen to Irish language radio on at least an occasional basis, according to new research from MORI Ireland. The project was published by the Broadcasting Commission of Ireland and co-sponsored by the Department of Community, Rural and Gaeltacht Affairs and Foras na Gaeilge, the Irish language advocacy organisation.
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NHS Commuter Walk In Centres Near Rail Stations
Almost two thirds (63%) of commuters say they would use an NHS Commuter Walk in Centre if they were feeling ill, according to research by the MORI Social Research Institute.
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Public Attitudes To Public Services
MORI conducted a survey for the Cabinet Office in March this year on attitudes to public services. Key findings include:
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Wide Variation In Customer Experience In Urban Post Offices
New research carried out by MORI jointly on behalf of Postwatch and Postcomm shows wide variations in customers' experiences of urban post offices. Researchers visited over 300 of the largest post offices in urban areas and assessed the whole post office experience including: queuing; quality of advice (including product knowledge, proactive questioning and customer handling); the post office environment, including availability of information and services both inside and out; facilities for the disabled. As a part of the exercise, researchers also sent and received packages to assess receipt, transit time and damage. Main findings include:
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2004 ABTA Holiday Survey
The 2004 Holiday Survey conducted by MORI for ABTA has found that the internet is now firmly established as a booking tool for holidays. One in five (19%) holidaymakers now book their package holiday online — six times the number that were doing so in the year 2000.
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Pressure On British Businesses To Off-Shore Is Great And Becoming Greater
Three in ten (30%) of the CBI member organisations surveyed have off-shored activities; even more feel that the pressures to do so are great (45%), and becoming greater (51%). With the "push" factors becoming more prominent, there are also a number of "pull" factors encouraging organisations to off-shore: almost all of those considering or currently off-shoring feel the potential for off-shoring has increased with improvements in technology (91%).
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Corporate Security
IT and network security are the greatest security concerns for members of the CBI, according to new research from MORI. The research, jointly commissioned by CBI and QinetiQ, shows a large majority (97%) of members have either great or some concern about the overall security of their business. Almost three in five (58%) say IT and network security is a great concern, while two in five name 'Provision of standby facilities for business continuity purposes' (41%), 'Risk to brand value of security incidents' (40%) and 'Risk to employees of security incidents' (38%).
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Staff Want Their Employers To 'Disorganise'
One in five working adults speak to their boss's boss less than once a year, and one in five also want to work for smaller companies, according to the latest MORI research on the British working population. Professionals (those in social classes A and B) are the most likely to want to work for a smaller employer.
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Royal Mail's Quality Of Service: The Customers' Viewpoint
New research carried out by MORI jointly on behalf of Royal Mail, Postwatch, the consumer watchdog for postal services, and Postcomm, the industry regulator into the current perceptions and requirements of the postal service is released today. This survey is part of a larger review process undertaken by Postcomm to ensure that the new Royal Mail Quality of Service targets, to take effect from April 2006 as part of the new price control, encourage the operator to reach and maintain an acceptable level of service relative to price and customer expectation.