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Monitoring business performance during – and after – social distancing
In a world of social distancing and heightened health concern, it is critical that brands deliver an experience which takes responsibility for the wellbeing of their customers and employees. Delivering a standout customer experience during the crisis will inform consumer behaviour throughout – and perhaps long after – the outbreak. Here is how Ipsos can help.
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Ipsos Research Highlights - 24 April 2020
This week's Ipsos Research Highlights features how the British public feel about a potential exit strategy from lockdown, attitudes to immigration and the fourth edition of our Signals report.
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Britons buck global backslide on belief humans contribute to climate change
As the belief that humans contribute to climate change has dipped worldwide, in Britain it is now over four in five.
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Two thirds of Britons believe Climate Change as serious as Coronavirus and majority want Climate prioritised in economic recovery
Britons say that the environment is an important consideration in the economic recovery after the Coronavirus crisis passes.
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Ipsos Issues Index: April 2020
In the first telephone-based Issues Index, Covid-19 tops the list of Britons’ biggest issues with an historically high score
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Ipsos Reputation Council Report 2020
Welcome to the latest edition from the Ipsos Reputation Council. Our fourteenth sitting involves 150 senior communicators in 19 countries – making this a truly international view. In this report, our Council members explore the newest thinking and practice in corporate reputation management and tell us how they are responding to a changing communications landscape.
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Staying close to your customers amid COVID-19 pandemic
Why customer experience still matters amid COVID-19 and social distancing.
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Coronavirus & behaviour change: What does it mean for brands?
As COVID-19 continues to spread, how can brands stay relevant to consumers in an increasingly unstable world.
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Ipsos Issues Index: February 2020
The NHS replaces Brexit as the biggest issue facing Britain. Concern about Brexit falls to its lowest in three years, while worry for the environment reaches its' highest level since 1990.
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International Women’s Day 2020: Close to three in ten men say sexual jokes or stories at work are acceptable
A new survey of more than 20,000 people in 27 countries from Ipsos and King's College London for International Women's Day 2020 finds significant differences in what women and men see as acceptable workplace behaviour.