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Public Service Reform: Measuring and Understanding Customer Satisfaction
This report presents the findings from a review of approaches to measuring and understanding customer satisfaction with public services, carried out by the MORI Social Research Institute for the Office for Public Services Reform (OPSR) at the Cabinet Office.
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Effective Leaders?
A survey of people's views on the effectiveness of their political leaders, men and women, in improving the lives of ordinary women
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Many Councillors 'Divorced' From The Electorate
Two thirds of people have never met their local councillor and a similar number cannot name one, according to a new poll published today, on the eve of this May's local elections.
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Attitudes to Women Politicians
This survey was designed to complement the British Council campaign on the issue in East and Central Africa where separate research was conducted. For further information, go to the: British Council website
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World Leaders and Child Poverty
MORI research shows clearly that the British public believes that child poverty can be beaten, and they want world leaders to do more.
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So Much To Do, So Little Time
The introduction of free entry to museums and galleries in England and Wales appears to be achieving the government's objective of widening access, according to MORI research conducted in January 2002. The overall proportion of adults visiting museums and galleries has gone up since similar research was undertaken two years ago from 31 per cent to 38 per cent.
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Budget Poll
Q1 Are you satisfied or dissatisfied with the way Gordon Brown is doing his job as Chancellor of the Exchequer?
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Internationally Recruited Nurses Paying Up To £2,000 To Care For Patients
Over one in three internationally recruited nurses have had to pay fees to their employer or a recruitment agency to work in the UK.